Installation Engineer (SDB/SEM) (Remote US)
Job Title: Installation Engineer (SDB/SEM) (Remote US)
Job Location: Remote, Oregon, United States of America
Job Location Type: Remote
Job Contract Type: Full time
Job Seniority Level:
Work Schedule: 40 hours per week
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Able to lift 40 lbs. without assistance, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Will work with hazardous/toxic materials, Working at heights Job Description
About Thermo Fisher Scientific
When you’re part of the team at Thermo Fisher Scientific, you’ll do important work that has real-world impact. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are advancing cancer research, protecting the environment, improving food safety, or developing the next generation of materials and technologies, our colleagues help make that work possible.
About the Business
The Materials and Structural Analysis Electron Microscopy business enables customers to find meaningful answers to complex scientific and technical questions. The team designs, manufactures, installs, and supports a broad range of high-performance microscopy workflows that provide images and insights at the micro-, nano-, and picometer scale.
By combining expertise in electron, ion, and light microscopy with deep application knowledge across materials science, life sciences, electronics, and natural resources markets, our Electron Microscopy teams help customers accelerate discovery, solve advanced technical challenges, and bring new innovations to life.
How You Will Make an Impact
As an Installation Engineer II, you will be responsible for installing sophisticated electron microscopy systems at customer sites and ensuring those systems are ready for customer use. You will play a critical role at one of the most important moments in the customer relationship: turning a complex, high-value instrument into a fully functioning workflow.
This role is ideal for a technically strong service or installation engineer who enjoys hands-on work with advanced technology, customer interaction, travel, and problem-solving in complex scientific and industrial environments.
What You Will Do
- Conduct on-site installation of sophisticated electron microscopy and related analytical systems.
- Follow established installation, alignment, calibration, and testing procedures to confirm equipment is functioning properly.
- Partner with customers, system users, and internal teams to ensure a smooth installation experience.
- Diagnose and resolve technical issues that arise during installation or early system use.
- Support scheduled maintenance activities when needed to ensure ongoing system performance.
- Provide troubleshooting and repair support for customers and other field personnel.
- Travel, often on short notice, to customer sites to support installations, resolve issues, or assist other field service colleagues.
- Complete and submit accurate field service and installation reports.
- Train customers and users on basic system operation, maintenance expectations, and best practices.
- Provide feedback to product quality, service, and engineering teams based on field observations.
- Support updates, corrections, and improvements to Thermo Fisher system documentation.
- Identify, isolate, and communicate outstanding system issues clearly and professionally.
- Serve as a technical resource and subject matter expert for colleagues, customers, and training activities.
- Follow all safety, quality, and compliance expectations while working with high-voltage, ultra-high vacuum, and complex electromechanical systems.
How You Will Get Here
Minimum Education and Experience
- Bachelor’s degree in engineering, electronics, physics, chemistry,