Inside Sales Representative

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Inside Sales Representative
Location: Remote — Dominican Republic
Work Arrangement: This is a fully remote (telecommute) position.
Employment Type: Full-Time
Number of Openings: 1 Position
Industry: Electrical Equipment / Industrial Solutions
Compensation: Base salary of $2,500 USD/month.
English Proficiency: Advanced English (B2+/C1) is required for professional communication with U.S.-based customers.
Schedule: Full-Time | U.S. Business Hours
Start Date: As Soon As Possible
About the Company
Our client is a well-established U.S.-based provider of electrical power distribution solutions , serving commercial, industrial, utility, and infrastructure projects for more than two decades. The company partners with trusted manufacturers to deliver reliable, high-quality electrical equipment and technical expertise that help customers build safe and efficient power distribution systems.
Its portfolio includes power transformers, transmission and distribution transformers, low- and medium-voltage switchgear , and emerging energy solutions such as Battery Energy Storage Systems (BESS) and standby power systems. These solutions support a wide range of industries, including manufacturing, healthcare, education, commercial buildings, data centers, renewable energy, utilities, government facilities, and large-scale infrastructure projects.
The organization is recognized for its customer-first approach, providing comprehensive support throughout every stage of a project—from equipment selection and engineering coordination to delivery and ongoing technical assistance. By focusing on quality, responsiveness, and long-term partnerships, the company helps customers reduce project risk while ensuring reliable electrical infrastructure for mission-critical operations.
About the Role
We're looking for a proactive and customer-focused Inside Sales Representative to drive revenue growth by managing existing customer relationships while identifying new sales opportunities.
This is a consultative sales role where you'll maintain ongoing communication with customers, prepare quotations, identify upselling and cross-selling opportunities, and coordinate closely with internal teams to ensure successful project execution. The ideal candidate enjoys building long-term relationships, solving customer challenges, and delivering exceptional service in a fast-paced environment.
What You'll Do
Customer Relationship Management
• Manage a portfolio of existing customer accounts.
• Build long-term relationships through proactive communication and outstanding service.
• Understand customer needs and recommend tailored solutions.
• Maintain regular follow-ups to strengthen customer loyalty.
Sales Growth & Business Development
• Identify opportunities for upselling and cross-selling.
• Prepare accurate quotations and follow up to maximize conversion rates.
• Develop new business opportunities within existing accounts.
• Achieve individual sales and revenue goals.
Account Coordination
• Coordinate customer orders, project updates, and delivery timelines.
• Collaborate with internal departments to ensure seamless project execution.
• Maintain accurate CRM records and customer information.
• Provide regular sales pipeline and forecast updates.
Customer Service Excellence
• Respond promptly to customer inquiries.
• Resolve issues professionally and efficiently.
• Deliver an exceptional customer experience throughout the sales cycle.
• Build trust through consistent communication and reliable follow-through.
What We're Looking For
Required Qualifications
• Previous experience in Inside Sales, Account Management, Customer Success, or B2B Sales .
• Strong customer service and relationship-building skills.
• Excellent communication and negotiation abilities.
• Experience preparing quotations and managing customer accounts.
• Strong organizational and multitasking skills.
• Ability to work independen