Infection Control Partner
Overview
The Infection Control Partner has primary responsibility for development and ownership of the Infection Control specialty offerings including thought leadership, product development, sales leadership, and oversight of specialty projects. This role combines deep specialty expertise with strategic business development to expand JCR/JCI's impact with healthcare organizations globally. The Infection Control Partner serves as the subject matter expert in the provision of Infection Control consultation, education, and technical assistance to US and international healthcare organizations to assist in improving patient care, quality, and safety through enhanced facility safety and environment of care practices. The Infection Control Partner plays a key role in championing excellent client service delivery and building and maintaining trusted long-term client relationships in the Infection Control domain. This position has unique and significant responsibility to grow the business with clear revenue targets and oversees complex client engagements with multifaceted organizations including academic medical centers, healthcare systems, ministries of health, and regional health authorities. The Infection Control Partner acts as a leader within JCR/JCI through mentorship, coaching, thought leadership, and specialty expertise development, maintaining current knowledge of healthcare facility safety trends and sharing best practices with the consulting team and clients. The Infection Control Parter may have up to 5 full-time direct reports.
Responsibilities
Duties and Responsibilities: Client Engagement Leadership
- Oversees complex and large client engagements with multifaceted organizations including academic medical centers, healthcare systems, ministries of health clients, and regional health authorities.
- Leads Infection Control specialty area specific project work that spans considerable time, involves integration and expertise of several consultants, and requires sponsorship and active involvement by client organization's executive leadership.
- Provides exceptional on-site and off-site consultation and education to US and international healthcare organizations emphasizing practical approaches in the application of Infection Control leading practices.
- Oversees the development of written consultation reports, action plans, dashboards, and other deliverables aimed at both front-line staff and senior healthcare executives.
- Obtains feedback from JCR/JCI clients regarding quality of services and deliverables and actively makes improvements.
- Promotes JCR/JCI products and services through public speaking engagements and representation at high profile national and international conferences, meetings, conventions, and JCR/JCI sponsored seminars and conferences as requested.
- Writes and reviews papers, chapters, case studies, and articles for publication or for JCR journals or newsletters as requested.
Duties and Responsibilities: Thought Leadership and Mentorship
- Serves as mentor and thought leader within Joint Commission by developing Infection Control content and sharing knowledge and best practices with consulting team, clients, and stakeholders throughout the Enterprise.
- Contributes to the betterment of the firm by developing new Infection Control products, writing white papers, designing training curriculum, coaching and mentoring consultants, leading committees, and serving as faculty for internal and external learning events.
- Exhibits excellent performance across consulting core competencies, solicits feedback from managers, and provides feedback to various staff including peers, consultants, and associates to provide exceptional and relevant client service.
- Participates on committees, task forces, and teams in design, testing, evaluation, and redesign of JCR/JCI's consulting and education products and services, business processes, and various initiatives assigned.
- Actively shares innovations, c