Implementation Engineer

Worth AI is seeking a dedicated and tech-savvy Implementation Engineer / Project Manager to join our dynamic team. In this dual role, you will play a pivotal part in ensuring the successful deployment of our innovative AI technology within the FinTech sector while also supporting the post-sales process. In this position, you will manage the implementation process and coordinate cross-functional teams to effectively meet our clients' needs. Working closely with sales, customer success, and technical teams, you will develop tailored project plans, assist in showcasing our solutions, and ensure a seamless transition from sales to implementation. Responsibilities - Lead the implementation process for newly acquired clients, ensuring a smooth onboarding experience. - Collaborate with the sales team to understand client requirements and provide technical insights during the post sales phase. - Develop and manage project plans, timelines, and deliverables to meet client expectations. - Create and deliver technical product demonstrations tailored to specific business needs. - Coordinate with internal teams to address technical questions and provide necessary support throughout the implementation process. - Conduct customer training sessions and develop support materials to facilitate the adoption of our solutions. - Gather customer feedback post-implementation and relay it to the product development team for ongoing enhancements. - Stay informed about industry trends and technological advancements in FinTech and AI to inform project strategies. - Collaborate closely with Customer Success Managers to identify upsell opportunities, pinpoint training gaps, and create materials for client support. Requirements - Bachelor’s degree in Computer Science, Engineering, or a related field. - Experience in implementation, preferably in software or startup environments. - Basic understanding of AI technologies and their applications in the FinTech industry. - Technical skills in SQL, Node.js, and React are vital - Strong communication skills, with the ability to explain complex technical concepts to non-technical stakeholders. - Problem-solving aptitude and a customer-centric mindset. - Proven ability to work collaboratively within a team and independently in a fast-paced environment. - Familiarity with project management methodologies and tools is a plus. Benefits - Health Care Plan (Medical, Dental & Vision) - 401 (k) - Life Insurance - Unlimited Paid Time Off - 9 paid Holidays - Work From Home - Free Food & Snacks (for those in Orlando, FL) Originally posted on Himalayas