Human Resources Information System (HRIS) Manager

About Everstand

Everstand is a private, nonprofit organization providing youth and their families with education, mental health, and residential services across the Mid-Atlantic. Our purpose is to enrich communities, one family at a time. Guided by our core values of relationships, impact, safety, and empathy, we see the whole child, not the behavior.
Position Summary

The Human Resources Information Systems (HRIS) Manager is responsible for the strategic administration, optimization, security, and continuous improvement of Everstand 's Human Capital Management Technology platforms. This position serves as the organization's subject matter expert for HR technology, leading system administration, business process automation, reporting, integrations, implementation projects, and data governance initiatives. The HRIS Manager partners with Human Resources, Information Technology, Finance, Payroll, Quality Improvement, and operational leadership to ensure HR systems support organizational goals while delivering efficient, compliant, and user-friendly solutions.

This role oversees the ongoing administration of ADP Workforce Now, Greenhouse ATS, HireRight, ServiceNow HR workflows, and future HR technology platforms while leading system implementations, upgrades, integrations, and optimization initiatives. Your efforts will help us fulfill our mission of enriching communities, one family at a time.
Essential Functions

- Serves as the HR technology advisor to organizational leadership.

- Primary system administrator for ADP Workforce Now and all HR technology platforms.

- Configure, maintain, and optimize HRIS modules including:

- Core HR

- Payroll

- Benefits Administration

- Time & Attendance

- Performance Management

- Recruiting

- Onboarding

- Compensation

- Develop and execute the organization's HR technology roadmap.

- Evaluate emerging HR technologies and recommend system enhancements.

- Lead continuous improvement initiatives that increase automation and operational efficiency.

- Identify opportunities to eliminate manual processes through technology.

- Lead the implementation of new HR technologies.

- Manage vendor relationships and implementation partners.

- Oversee project timelines, testing, issue resolution, and production deployments.

- Coordinate User Acceptance Testing (UAT).

- Develop implementation of documentation and Standard Operating Procedures.

- Analyze HR workflows.

- Recommend automation opportunities.

- Simplify business processes.

- Develop system documentation and SOPs.

- Improve employee and manager self-service capabilities.

Customer Support & Training

- Serve as Tier III HRIS support.

- Troubleshoot system issues.

- Train HR staff and organizational leaders.

- Develop user guides and job aids.

- Coordinate vendor support when necessary.

Vendor Management

- Serve as primary liaison with HR technology vendors.

- Monitor vendor performance.

- Coordinate upgrades.

- Manage support tickets.

- Evaluate contract renewals and future system enhancements

- Ensure successful adoption through communication and change management.

Non-Essential Functions

- Perform additional duties as assigned.

- Assist other departments as organizational needs require.

- Participate in organizational committees and special projects.

Core Competencies

The HRIS Manager demonstrates a strong combination of technical expertise, strategic thinking, operational excellence, and customer service while serving as the organization's Human Resources technology leader. Success in this role requires the ability to translate business needs into technology solutions, foster collaboration across departments, and continuously improve systems that support Everstand 's mission. The successful candidate will demonstrate proficiency in the following competency areas:
HRIS Administration & Systems Expertise

- Maintains advanced knowledge of Human Resource Information Systems (HRIS), ensuring optimal sy