HR Systems & Operations Specialist (LTG) India, Remote
About Learning Technologies Group
Learning Technologies Group is a global portfolio of specialist businesses focused on learning technology, talent capability, digital learning, and workforce performance solutions.
Operating across multiple brands, countries, and delivery models, LTG combines software capability, consulting expertise, and managed services to help organisations improve performance, accelerate change, and unlock workforce potential.
As part of the wider Group structure, LTG operates with distinct commercial priorities and leadership requirements while aligning to broader enterprise governance and strategic direction.
Role Purpose
The HR Systems & Operations Specialist is responsible for enabling efficient, scalable, and data-driven HR service delivery across LTG through ownership of HR systems, workforce reporting, analytics, data governance, and operational process support.
The role acts as a key enabler for HR Operations, HR Advisory, Payroll, and Business Partnering activities, ensuring the integrity, effectiveness, and continuous improvement of HR systems, workforce data, reporting, analytics, and operational processes.
Combining strong technical expertise with operational execution, the role supports HR programmes, reporting automation, compliance requirements, and annual people-cycle activity while optimising HR processes and protecting strategic HR capacity from administrative burden. The position plays a key role in enabling a more efficient, insight led, and scalable HR function.
Key Accountabilities
HR Systems Administration & Technology
- Serve as primary administrator for LTG HR systems, including ADP, LMS platforms and related HR technology solutions
Provide day-to-day system administration and support, including:
- HR systems administration and coordination (including ADP and future HR technology platforms)
- LMS administration, user management and learning compliance support
- Workflow configuration, maintenance and optimisation
- User access, security management and role based permissions
- System troubleshooting and issue resolution, partnering with vendors where required
- Lead system enhancements, upgrades, testing and optimisation initiatives
- Support implementation of new HR technology capabilities, functionality and process improvements
- Maintain system governance standards, documentation and change controls
- Partner with HR stakeholders to identify opportunities to improve user experience, automation and operational efficiency through technology
- Support system adoption, user guidance and continuous improvement activities across the HR function
Workforce Analytics & Reporting
Deliver standardised monthly, quarterly and annual reporting packages to support workforce planning, strategic decision-making, audits and compliance reporting, including:
- Headcount, attrition, hiring and workforce composition
- Financial, regional and country specific reporting
- Create, maintain and continuously enhance interactive dashboards, KPI reporting and workforce analytics tools for HR and business stakeholders
- Analyse workforce trends and people metrics, identifying risks, opportunities and actionable insights to support HR and business decision making
- Translate complex people data into actionable insights and executive summaries to support strategic decision making
- Deliver custom reporting requests while driving standardised metrics, reporting methodologies and consistent workforce definitions across the organisation
- Automate recurring reporting workflows to optimise efficiency and reduce manual data manipulation
- Establish robust data validation and quality control processes to ensure accurate, reliable and timely reporting
Data Governance & HRIS Integrity
- Monitor, audit and validate HR data to maintain the integrity, accuracy and consistency of workforce information across HR systems and reporting platforms
- Establish