HR & Payroll Specialist

Join us on a journey of endless possibilities

At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.

With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.

Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.

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The role: HR&Payroll Specialist
Key responsibilities:

- Performs all life-cycle payroll transactions and activities to ensure the processing of an accurate and timely payroll. Displays decision-making skills that support company and payroll policies.

- Key responsibilities:

- Independently process payroll from end to end according the defined standards and client requirements including all associated payroll tasks

- Monitor and manage ticket queues using the appropriate BI tools to ensure tickets are handled per the defined timelines and do not exceed expected thresholds

- Ability to utilize the hrX suite of tools as it relates to payroll processing and all associated activities

- Be able to understand and interpret a payslip

- Be able to understand and follow the payroll calendar

- Identify deviations from the standard scope of service and act accordingly including the identification and support of change request opportunities

- Ability to recognize and deal appropriately with sensitive and confidential information

- Produce and understand standard and client specific payroll reports including statutory year end reporting needs

- Review and validate data for accuracy and completeness and initiates corrections per the defined standards

- Answer payroll related questions and requests

- Support and execute SOC1 Controls

- Maintain and apply defined work instructions (DWIs)

- Perform Transactions with Third parties

- Provide clear knowledge transfers to peers

- Support the Root Cause Analysis (RCA) process

- Support and manage system maintenance testing

- Support technical issue coordination and resolution

- Maintains current knowledge of legislation requirements; system updates, changes and overall payroll procedures

- Participates in projects as needed and assigned by payroll team leader

- Key Criteria to monitor performance

- Adherence to all Security and Compliance procedures

- 100% Attainment of customer SLA agreements

- Adherence to quality standards

- Demonstrate professionalism and act responsibly

- Strada Core Competencies

- Be Accountable - Take advantage of the World of Opportunity and demonstrate personal responsibility and eagerness to explore & acquire the necessary skills. Be a key team player by collaborating and sharing knowledge to accomplish personal and team results. Has a positive sense of humour & outlook

- Solve Problems - Be a resourceful problem solver by proactively identifying

- problems or challenges in the workplace and put forward creative solutions to drive continuous improvement

- Take Ownership - Proactively seeks clarity of role, accomplishment of individual & team objectives and future personal career opportunities

- Be Client Centric - Actively responds to meeting the expectations and requirements of internal and external clients. Ensure a balanced approach between client requirements and Strada priorities

- Be - Demonstrate knowledge of the Strada Way, our values and levers for success. Contribute and work to agreed global standards, utilize tools & technologies to act fast to achieve maximum personal productivity. Ensure work can be carried out in a repeatable, scalable way

- Professional /

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