Hospitality Sales and Booking Specialist

***We are seeking a full-time employee and cannot consider candidates currently affiliated with other companies or clients. Side hustles are also not encouraged.*** WE'RE HIRING: HOSPITALITY SALES & BOOKING SPECIALIST Work From Home | Fully Remote Earn up to PHP 45,000/month Ready to level up your hospitality career while working from the comfort of your home? Join our dynamic, growing team and make a real impact in the world of bookings, customer service, and sales! WHAT WE OFFER Competitive salary — up to PHP 45,000 Fully remote setup Government-mandated benefits Paid leaves (upon regularization) HMO coverage (upon regularization) Performance-based incentives and bonuses YOUR ROLE As a Hospitality Sales & Booking Specialist, you'll be the first point of contact for our clients—handling booking inquiries, ensuring smooth reservations, and delivering exceptional customer service while driving sales through upselling and relationship building. KEY RESPONSIBILITIES BOOKING & RESERVATIONS Manage booking requests via phone, email , chat, or online platforms Coordinate with internal teams to confirm availability and special requirements Process changes, cancellations, and special requests accurately and efficiently CUSTOMER SERVICE Provide prompt, friendly, and professional support to guest inquiries Resolve concerns with empathy and practical solutions Maintain up-to-date customer records and documentation SALES AND UPSELLING Promote relevant services and upgrades to maximize revenue Understand guest needs and recommend suitable options Collaborate with the marketing and sales team on campaigns and lead follow-ups QUALIFICATIONS Bachelor’s degree in Hospitality, Business, or related field (preferred but not required) At least 1–2 years of experience in hospitality, customer service, or sales Excellent communication and interpersonal skills Proficient in reservation systems and basic productivity tools (Microsoft Office, Google Workspace, etc.) Strong attention to detail and ability to work well under pressure KEY COMPETENCIES >Customer-first mindset >Problem-solving skills >Sales-driven attitude >Time management >Collaborative team player HOW TO BE PART OF OUR DYNAMIC TEAM? Those applications without this will be immediately rejected. 1. To apply, please submit Online ---------- your resume, cover letter, and writing examples detailing your relevant experience and explaining why you are the ideal candidate for this role. In your cover letter response via Online ---------- , please use the word "Zebra" creatively in sentences, so we know you're paying attention to detail. Don't just put the word in a subject line, make a creative sentence. 2. A link to your 3-5 minute self-introduction video explaining why you would be a good fit for this position. 2. A link to your updated resume. 3. A link to any of your work or portfolio, if available. 4. Kindly complete the following form: ---------- /jobs/Careers/ ---------- /Hospitality-Sales-and-Booking-Specialist?source=CareerSite Ensure that the link is public so we can access it. Attention to detail is a vital aspect of this role. Any applications without this will automatically be rejected no matter how experienced or great you may be for this position. If you are passionate about the vacation rental industry and have the skills and experience to excel in this role, we would love to hear from you!