Healthcare Outreach and Referral Relations VA

Healthcare Outreach and Referral Relations VA Remote – Philippines ________________________________________ About Sandalwood Mental Health Sandalwood Mental Health is a growing outpatient psychiatric practice dedicated to providing compassionate, evidence-based mental health care through telehealth. Our providers specialize in general adult psychiatry, integrative psychiatry, and one of the nation's few specialty outpatient programs focused on individuals with intellectual and developmental disabilities (IDD) and co-occurring mental health conditions. As we continue expanding into new states and developing partnerships with healthcare providers, community organizations, and insurance networks, we are seeking an organized, motivated, and dependable professional to join our remote administrative team. This position is ideal for someone who enjoys project management, research, relationship building, and helping meaningful healthcare services reach more people. ________________________________________ Position Summary The Healthcare Outreach and Referral Relations VA plays a key role in supporting the continued growth of Sandalwood Mental Health. This position focuses on developing referral relationships, coordinating marketing initiatives, conducting research, assisting with strategic business development projects, and ensuring important growth initiatives continue moving forward. This is not a commission-based sales position. Instead, you will help connect healthcare providers, organizations, and patients with specialized psychiatric services while supporting a variety of administrative and operational projects. This is a growth-oriented position. We are looking for someone who enjoys identifying opportunities, improving systems, building relationships, and helping our organization grow. Success is measured not simply by completing assigned tasks, but by consistently contributing ideas and executing initiatives that help expand our referral network, strengthen partnerships, improve marketing efforts, and support sustainable practice growth. As a member of a small, collaborative team, this position will also occasionally provide operational support by backfilling other administrative staff during vacations, illnesses, periods of high call volume, or other staffing needs. This may include answering phones, scheduling appointments, responding to patient inquiries using approved workflows, or completing other administrative responsibilities. While these duties are not the primary focus of the position, flexibility and teamwork are essential. You will work closely with practice leadership and have the opportunity to grow alongside an expanding healthcare organization. ________________________________________ Primary Responsibilities Referral & Partnership Development • Research physicians, therapists, psychologists, hospitals, case managers, community organizations, IDD service providers, and other referral sources. • Research potential new markets and affiliated stakeholders. • Develop and maintain referral databases and CRM records. • Draft professional outreach email s, letters, and presentations. • Coordinate and execute referral outreach campaigns. • Schedule meetings, presentations, and follow-up communications. • Track partnership opportunities and referral activities. • Assist with networking initiatives and ongoing relationship development. • Identify opportunities for new strategic partnerships. • Maintain organized documentation of outreach efforts and outcomes. ________________________________________ Marketing Coordination • Coordinate projects with Sandalwood's external marketing agency. • Assist with website updates and provider biographies. • Maintain Psychology Today and other provider directory profiles. • Maintain social media posting schedules and content. • Coordinate updates to Google Business Profiles when needed. • Assist with newsletters and educational campaigns. • Monitor