Healthcare Appointment Scheduler (Work From Home)

Healthcare Appointment & Scheduling Coordinator (Work From Home)
Company: Expivia Marketing

Location: Work From Home (Initial Training at Expivia’s Main Office – Erie, PA)
Employment Type: Full-Time

Pay: $13.00 - $15.00 per hour (based on experience)
Why You'll Love This Role

Join Expivia Marketing and make a meaningful impact by helping individuals access important services and appointments. After completing paid in-person training at our Erie, PA office, you'll transition into a permanent work-from-home position with all equipment provided by the company.

This role is ideal for individuals who enjoy helping others, solving problems, and delivering exceptional customer service in a fast-paced environment.
What You'll Do

- Answer inbound calls from individuals seeking assistance with scheduling and coordination

- Schedule, update, and manage appointments using multiple software systems

- Assist with patient scheduling and service coordination activities

- Support care coordination efforts by ensuring appointments and services are scheduled accurately and efficiently

- Communicate professionally and compassionately with callers

- Verify and document important information accurately

- Maintain accurate records and detailed notes

- Protect sensitive information and maintain confidentiality

- Ensure schedules remain organized and up to date

- Deliver a positive customer experience on every interaction

What We're Looking For
Required Qualifications:

- High school diploma or GED

- Ability to pass a criminal background check and drug screening

- Reliable high-speed internet connection for remote work

- Strong computer skills and the ability to navigate multiple systems simultaneously

- Excellent attendance and punctuality

Preferred Experience:

- Customer service or call center experience

- Appointment scheduling, patient scheduling, healthcare, transportation, or administrative experience

- Experience in care coordination or service coordination is a plus

The Ideal Candidate
We're looking for individuals who are:

- Compassionate and genuinely enjoy helping others

- Calm under pressure and able to problem-solve effectively

- Organized, detail-oriented, and accurate

- Comfortable speaking on the phone throughout the day

- Able to multitask while maintaining quality and efficiency

- Dependable, professional, and self-motivated

- Team-oriented with a positive attitude

- Adaptable and eager to learn new systems and processes

Successful candidates thrive in structured environments, enjoy assisting people, and take pride in delivering exceptional service.
Training & Work From Home

- Paid in-person training conducted at Expivia Marketing's main office in Erie, PA

- Permanent work-from-home position after successful completion of training

- All equipment provided by Expivia Marketing

Compensation & Growth

- Starting pay of $13.00 - $15.00 per hour, based on experience

- Opportunities for advancement as Expivia continues to grow

- Expivia Marketing promotes from within whenever possible

- Career paths available in leadership, operations, recruiting, and client services

Why Work With Expivia?

At Expivia, you're more than just an employee — you're part of a team that values growth, development, and making a difference. We provide the tools, training, and support needed to build a successful long-term career while enjoying the flexibility of working from home.

If you're looking for a rewarding role where you can help others every day while growing professionally, we'd love to hear from you.
Salary: $13-$15
Originally posted on Himalayas