Head of Engineering
Technology Strategy and Transformation
- Define and execute a multi-year technology roadmap that systematically modernizes PracticeMatch's legacy platform, prioritizing migrations and rewrites based on business value, risk, and continuity.
- Partner with product and business leadership to align engineering priorities with PracticeMatch's competitive strategy and customer outcomes.
- Establish a pragmatic, phased approach to system transformation — maintaining product stability and customer commitments while executing toward a modern, maintainable architecture.
- Evaluate and recommend modern technology choices (languages, frameworks, cloud infrastructure, data platforms) that position PracticeMatch for long-term scalability.
- Champion the responsible adoption of agentic AI across the engineering lifecycle — from planning, design, and development through testing, deployment, and production operations — ensuring engineers build the review discipline and repository context that make AI-assisted work reliable.
Engineering Leadership and Team Development
- Lead, manage, and develop the PracticeMatch engineering team, including direct and indirect reports across software engineering and QA functions.
- Build and sustain a culture of engineering excellence: clear standards for code quality, security, documentation, peer review, and test automation.
- Attract, recruit, and retain strong engineering talent; build career paths and development plans that grow engineers at every level.
- Conduct regular performance conversations; provide direct, constructive feedback; and address performance issues promptly and fairly in partnership with HR.
- Foster psychological safety and a team environment where engineers can raise concerns, propose improvements, and learn from failure.
Engineering Execution and Delivery
- Own engineering delivery — ensuring that projects are scoped well, executed reliably, and completed to a standard of quality the team can stand behind.
- Maintain and improve the engineering systems — CI/CD pipelines, automated testing, deployment infrastructure, quality gates, and observability — that allow the team to ship confidently.
- Troubleshoot complex production incidents; drive root cause analysis and durable fixes.
- Implement and refine the repository context, conventions, and executable plans that support effective agentic coding with tools such as Claude Code and Codex.
- Identify engineering work that can move to AI-assisted or automated workflows, keeping human review in place where it protects quality, accuracy, and compliance.
Cross-Functional Partnership and Communication
- Serve as the primary technology partner to PracticeMatch's business and product leadership, translating technical considerations into business terms and business priorities into engineering plans.
- Collaborate with M3 USA 's broader technology leadership and other business unit CTOs on shared infrastructure, platforms, and standards.
- Communicate architecture decisions, transformation progress, and engineering health clearly to senior leadership, including the M3 USA CEO and CHRO.
- Partner with HR on workforce planning, organizational design, compensation benchmarking, and talent strategy for the engineering team.
- Bachelor's degree in Computer Science, Software Engineering, or a related technical field, or equivalent experience.
- Active engagement with M3 USA 's AI training and upskilling programs; demonstrated adoption of agentic coding tools.
- 12+ years of progressive software engineering experience, including significant time in a hands-on technical role.
- 5+ years of engineering leadership experience, including direct management of engineering teams.
- Demonstrated experience leading legacy system modernization or technology platform migration efforts.
- Experience in a SaaS, data, or platform product environment; healthcare technology or physician recruiting industry experience a plus.
- Expert-leve