Group Manager Systems Implementation
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Job Description :
About Ryder
For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a long history of investing in our employees and providing a collaborative team-based culture that encourages growth across all levels and positions.
We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada! Employee satisfaction is part of our culture.
About the Job:
Type: Full time/Permanent
Wage: $125,000 - $140,000 Annual Salary Based on Experience
Shifts: Monday - Friday - 8:00am - 5:00pm - Must be Flexible due to travel/startup implementation
Location: Remote - Toronto, ON
Travel: 70-80 percent Travel - This role may require travel to the US
Why Ryder?
- 10 days of Paid Time Off upon hire
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Excellent benefits package after 30 days (Medical, Dental & Vision)
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Retirement Benefits including Defined Contribution Pension Plan (DCPP), Group Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP)
- Employee discount of 15% on Ryder stock
- A safe, friendly and respectful work environment
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Recognized by Forbes as one of Canada's Best Employers in 2025
Summary
Ensures the successful launch of new customer warehouses. Influences, negotiates and leads technology alternative evaluations and implementations within both the Business and Technology sectors.
Essential Functions
- Training New Staff: Go-to person for training all new staff during Ryder’s “Start Up” phase. This involves imparting knowledge on systems, operational and systematic processes and documentation standards specific to the warehouse environment.
- On-Site Training: Before each warehouse goes live, travel to the site for an 8-week period. During this time, train leadership (20+ individuals) on the intricacies of the new warehouse setup, following the “Ryder Way.” You will also host trainings for the broader warehouse staff (200-300 people) using industry wide and approved Ryder processes and software
- On-Site Immersion: An understanding of warehouse nuances, layout, and workflow. During these 8-week stints, you’ll become the go-to expert. This includes WMS systems, processes, and documentation standards. The position will be troubleshooting training and system related issues to escalate accordingly to ensure a resolution
- Leadership Training: Guide the leadership team through the intricacies of WMS systems, using operational processes and workflows.
- Broad Staff Engagement: Engage with the broader warehouse staff. Ensure that all team members have a high level of functionality of their responsibilities in warehouse operations.
- Project Management: Responsible for task management, establishing deliverables, documenting progress, tracking milestones, and collaborating/communicating seamlessly
- Documentation and Reporting: Develop standard work breakdowns, quick reference guides, end of day reports and deliverables ensuring clarity and effectiveness. Act as an adult education leader.
Additional Responsibilities
- Perform other duties as required
Skills and Abilities
- Comfortable speaking to and training large groups of management and hourly employees confident in their presentation skills and ability to engage as an educator, Required
- Strong overall communication skills both verbal and written, Required
- Basic project management skills – ability to create and manage tasks and deliverables, Required
- Ability to take initiative, Required
- Comfortable with heavy travel, will be on the road for 8 weeks at a time, Required
- Ability to influence, suggest and lead technology alternative implementations, Required
- Ability to effectively i