Global Head of TA
About the Opportunity:
We are seeking a strategic and client-focused Global Head of Talent Acquisition to lead our worldwide hiring operations. The ideal candidate brings proven leadership in BPO hiring environments, excels in client management, and thrives in fast-paced, high-volume recruitment settings. You will own and evolve our global talent acquisition strategy to attract, engage, and hire top-tier talent across all regions and verticals.
Responsibility:
Global TA Strategy & Execution
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Develop and implement a scalable, data-driven global TA strategy aligned with business goals.
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Oversee full lifecycle recruitment across all regions and job levels, from sourcing to onboarding.
Client Management & Stakeholder Engagement
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Act as a trusted advisor to internal clients and business leaders across multiple geographies.
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Build and maintain strong relationships with key accounts, ensuring hiring expectations and service levels are consistently met.
BPO Recruitment Leadership
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Drive volume hiring across BPO functions such as customer support, back office, content moderation, etc.
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Bring market insights and best practices from BPO talent landscapes across APAC, LATAM, EMEA, and North America.
Team Leadership & Development
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Lead, mentor, and grow a diverse team of TA professionals, regional leads, and sourcing specialists.
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Foster a high-performance, client-centric culture within the TA team.
Vendor & Partner Management
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Manage global RPO partners and staffing agencies to ensure delivery, compliance, and quality-of-hire.
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Negotiate vendor contracts and set clear SLAs and KPIs.
Reporting & Analytics
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Track, report, and analyze key recruitment metrics (time-to-fill, cost-per-hire, source effectiveness, etc.).
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Provide regular hiring forecasts and TA performance reviews to executive leadership.
Employer Branding & Talent Marketing
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Collaborate with marketing and branding teams to position the company as an employer of choice globally.
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Lead initiatives to improve candidate experience and EVP.
Desired Expertise:
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10+ years of progressive talent acquisition experience, with at least 3 years in a global or regional head role.
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Proven track record in high-volume BPO recruitment across global delivery centers.
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Strong client management and stakeholder influence skills.
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Deep understanding of global hiring practices, labor laws, and sourcing channels.
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Experienced in leading TA teams across multiple time zones and cultures.
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Excellent command of recruitment technology tools (ATS, CRM, sourcing platforms).
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Data-driven mindset with the ability to present insights and trends to executive teams.
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Strong communication, leadership, and strategic planning skills.
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Bachelor's degree required; Master's degree in HR or Business is a plus.
Working Location : Remotely.
Originally posted on Himalayas