Global Head of Sales & Business Development

The role reports to the Global Head of Medical Devices, Business Assurance.
Main purpose of role

- Responsible for leading the Medical global sales strategy and driving the development of medical schemes within SGS Medical Devices, including market analysis and pricing (internally and externally).

- Leading the Business Development Team in Global Medical and indirectly leading the Sales Team in the Delivering offices (DOs) and Hubs, within Medical schemes.

- Ensures consistent alignment with business needs, fosters business growth, enhances client engagement, and strengthens SGS ’s market position across all medical schemes and Dos and Hubs.

- Bridges commercial objectives with evolving regulatory landscapes, while promoting innovation in service offerings and strategic partnerships.

Defined responsibilities, authorities and accountabilities

The role encompasses a wide range of responsibilities, including but not limited to the following:

- Proactively lead global sales planning and execution across all medical schemes and DOs and Hubs through indirect reporting structures.

- Lead the Business Development (BD) Team in Global Medical, and overall accountable for Sales and BD for Medical Devices, globally within Business Assurance.

- Proactively, in close collaboration with DOs and Hubs, analyse markets and pricing to secure competitive edge for SGS across all medical schemes.

- Secure business development for all medical schemes, globally including emerging markets

- Develop and expand Medical certification scheme offerings in response to client needs and regulatory changes

- Secure all Medical pricelists (internal and external) are always competitive and in line with internal SGS policies

- Collaborate closely with DOs and Hubs to secure achievement of their Medical growth and sales targets

- Proactively lead external forums, conferences, and industry events to elevate brand visibility and establish Industry leadership, including representing SGS at these.

- Align DO and Hub sales teams with central strategy and process though effective communication, targeted training and coaching.

- Identify strategic partnerships and emerging market opportunities to support sustainable growth.

- Secure a balance between business needs on growth without compromising the compliance aspects for all Medical Schemes.

- Secure the consistent use of relevant platforms to log leads for global overview and accurate reporting, for all Medical Schemes.

- Support resource strategy, including capacity modelling, subcontractor strategy, and long‑term workforce planning, with input from Operations and Delivery.

Areas of accountability as member of the Global Leadership Team

- Member of the Global Medical Leadership team for Medical Devices, where proactive input, reporting or data must be delivered on a regular basis, within area or responsibilities.

- Drive and deliver projects proactively, without delay, within areas of responsibilities - taking full ownership from initiation through implementation.

- Own and lead processes, ensuring regulatory, commercial, and operational alignment – within areas of responsibility.

- Lead continuous improvement initiatives, within area of responsibilities, across Medical Devices.

- Collaborate closely with relevant line managers across the business, to ensure seamless handover from contract review to delivery.

- Support recruitment, onboarding, qualification, and competence management of personnel within area of responsibilities.

- Ensure teams operate in full compliance with SGS integrity policies, impartiality requirements, and confidentiality obligations.

- Maintain strong relationships with internal and external stakeholders and contribute to regulatory and accreditation readiness activities.

- Secure adequate resources for conformity assessment activities across all Medical schemes, within areas of responsibilities.

- Drive standardisation and harmonisation of processes across