GIS and Provisioning Product Manager - MSI CAD & RMS
Company Overview
At Motorola Solutions , we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department Overview
Our Response & Reporting (R&R) Product organization is dedicated to developing and maintaining market-leading, mission-critical CAD and RMS software. These solutions are vital to public safety agencies, which depend on them daily to reduce response times, enhance first responder safety, and streamline essential workflows. Our ultimate goal is to empower public safety agencies to operate efficiently and effectively in their mission to keep communities safe.
Job Description
The product manager owns and champions the integration of sophisticated geospatial data and mapping capabilities within our mission-critical CAD and RMS platforms, ensuring dispatchers and field personnel have a seamless, high-performance 'common operating picture'.
The product manager analyzes the broader portfolio goals and market conditions to lay out a roadmap that is sustainable, differentiated, and delivers unique value, with a keen focus on integrating cutting-edge Artificial Intelligence (AI) and Machine Learning (ML) capabilities into our solutions. The role requires a champion of innovation, leveraging AI tools and methodologies to optimize the Software Development Life Cycle (SDLC) and product operations.
The product manager works in close partnership with the product owner in an external facing role, responsible for understanding the market, customers, competition, and go-to-market activities. The role of the product manager spans many activities from strategic to tactical and provides cross-functional leadership - bridging gaps within the company between different functions, especially between Development, UI/UX, Sales and Marketing, Deployment, and Support.
Responsibilities:
Product Strategy
The product manager is responsible to clearly articulate the business value to the product team so they understand the intent behind the new product or product release. They own the roadmap and must work with the product owner to define, prioritize, and build what matters. Primary responsibilities include:
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Drive the product roadmap, prioritizing GIS features and AI-driven capabilities that provide a competitive advantage in public safety workflows.
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Identify emerging market trends, specifically the application of AI and GenAI to enhance geospatial data provisioning and map maintenance.
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Develop business cases for new initiatives, assessing ROI for AI/ML features that bridge the gap between core data models and spatial visualization.
Product Visioning
The product manager must have the ability to identify and understand customer needs and evaluate those against market size and demand to drive product offerings that will help public safety agencies improve their operations while delivering profitability and customer loyalty. Primary responsibilities include:
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Curate and promote innovative AI/ML features that redefine public safety operations and deliver long-term customer loyalty.
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Apply generative AI and machine learning to improve service efficiency and existing product profitability.
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Solicit and integrate feedback from customers and field teams into the strategic planning process.
Product Development
In this role, the product manager is the bridge between the market, the user, and the engineering team. You will drive the end-to-end development lifecycle, ensuring that the team focuses on delivering high-impact, high-quality features that solve critical GIS and mapping challenges. Primary responsibi