German Speaking Travel Advisor Online Travel Agency

Role Overview

We are seeking a passionate and customer-focused professional to serve as a trusted travel expert for German-speaking customers, assisting them in planning, booking, and managing their travel experiences through a leading online travel agency platform.
What You Will Do

Provide expert travel advice and personalized recommendations to German-speaking customers via phone, email, and live chat, assist customers with the research, planning, and booking of flights, hotels, holiday packages, car rentals, and ancillary travel services, handle post-booking enquiries, and proactively identify upselling and cross-selling opportunities.
Why It Might Be a Fit

Native or fluent German language skills, a genuine passion for travel and tourism, and previous experience in a customer service, travel consultancy, or hospitality environment are essential for this role.
Requirements

- Native or fluent German language skills (spoken and written)

- Valid EU passport

- A genuine passion for travel and tourism

- Previous experience in a customer service, travel consultancy, or hospitality environment

- Excellent communication and interpersonal skills

- Proficiency in using digital booking tools, CRM systems, and Microsoft Office applications

- Strong organizational skills, attention to detail, and the ability to manage multiple customer enquiries simultaneously

Benefits

- Competitive Monthly Salary

- Fully Paid Training Programme

- Comprehensive Health Insurance

- Fully Paid Relocation Package

- Monthly Performance Bonus

- €1,500 Signing Bonus

- Ongoing career development opportunities

- Team events

- Supportive multicultural work environment

Originally posted on Himalayas