German Speaking Reservations Agent For Singapore Airlines

Role Overview

Mercier Consultancy Group is proud to present an exceptional career opportunity for a German Speaking Reservations Agent For Singapore Airlines position in Greece. In this prestigious role, you will serve as a dedicated reservations and customer support specialist for Singapore Airlines, assisting German-speaking travellers with their flight bookings, itinerary changes, and aviation-related enquiries.
What You Will Do

Handle inbound reservations enquiries from German-speaking customers via telephone, email, and live chat, providing accurate and professional assistance in alignment with Singapore Airlines' world-class service standards. Process flight bookings, ticket amendments, cancellations, and rebookings within the airline's reservation systems.
Why It Might Be a Fit

Native or fluent German language skills are essential for this role. Previous experience in customer service, reservations, travel, or the Airlines / Aviation industry is highly advantageous. A proactive, detail-oriented approach with the ability to manage multiple tasks simultaneously and perform effectively under pressure is required.
Requirements

- Native or fluent German language skills (spoken and written)

- A solid command of English (spoken and written)

- Previous experience in customer service, reservations, travel, or the Airlines / Aviation industry

- Familiarity with airline reservation systems (such as Amadeus, Sabre, or Galileo)

- Valid EU passport or appropriate work authorization permitting employment in Greece

Benefits

- Competitive Monthly Salary

- Fully Paid Relocation Package

- Monthly Performance Bonus

- 2 Extra Salaries Per Year (13th and 14th salary)

- Fully Paid Professional Training

- Comprehensive Health Insurance

- Dynamic, multicultural, and supportive working environment

Originally posted on Himalayas