General Manager - Platform

At GoMining, a General Manager is the end-to-end owner of a business direction, responsible for its strategy, P&L, product, team, and overall results. A GM combines business, product, and operational ownership — setting priorities, managing unit economics, driving execution, and making decisions based on data. The goal is to run the direction as a business and take full responsibility for its growth, profitability, and performance.
We are looking for a General Manager to own the platform that powers the GoMining ecosystem.
The Platform team builds and operates the d foundation used by multiple GoMining products — core application infrastructure, authentication, integrations, analytics events, user restrictions, native applications, design systems, reliability, and other d services.
This role sits at the intersection of technology, product, and business.
You will need to balance long-term platform investments in reliability, architecture, and security with high-priority business requests where a relatively small technical change can directly unlock revenue.
This is not a pure infrastructure or engineering management role. You will own the Platform direction end-to-end — strategy, roadmap, delivery, metrics, team, and its impact on the wider business.
Responsibilities
Platform Ownership
- Own the strategy and roadmap for the GoMining platform.
- Build a scalable d platform used by multiple product teams.
- Identify which capabilities should be centralized and which should remain within individual product teams.
- Prioritize platform investments based on technical risk and business impact.
- Work directly with product General Managers and C-level stakeholders.
- Ensure the platform enables product teams to move faster rather than becoming a bottleneck.

Reliability & Infrastructure
- Own platform uptime, availability, latency, and reliability.
- Define and track SLAs and operational performance.
- Own incident management and post-incident improvements.
- Improve release stability and engineering performance.
- Track and improve DORA metrics.
- Identify technical bottlenecks before they become business-critical problems.

d Product Infrastructure
- Own d authentication and registration infrastructure.
- Develop unified authorization and 2FA capabilities.
- Build common mechanisms for user restrictions and account-level controls.
- Support integrations required by different GoMining products.
- Own d analytics events and related platform capabilities.
- Support native applications and common product infrastructure.
- Develop and maintain d design-system capabilities together with Product and Design.

Business Enablement
- Work closely with other business lines to understand their platform dependencies.
- Handle high-priority requests where integrations, events, admin functionality, or other platform changes directly affect revenue or customer experience.
- Balance urgent commercial requests against long-term technical and security priorities.
- Create transparent prioritization mechanisms across competing internal stakeholders.
- Measure Platform not only by technical performance but also by its ability to accelerate the rest of the company.

Security
- Ensure security is built into platform architecture and engineering processes.
- Work closely with Security, Risk, and other relevant teams.
- Own platform-level security initiatives within the agreed scope.
- Improve authentication, authorization, access controls, and platform resilience.

AI-First Engineering
- Personally use AI tools and agents in day-to-day work.
- Introduce AI-assisted workflows across engineering, specifications, analytics, QA, and operational processes.
- Identify areas where AI can reduce repetitive work and increase engineering velocity.
- Build a team where AI is part of the operating model rather than an occasional tool.

Team & Delivery
- Lead the engineering team together with the Tech Lead.
- Own priorities, backlog, releases, inci