FSP Program Lead/FSP Leadership - Data Management
When our values align, there's no limit to what we can achieve.
At Parexel , we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.
Each of us, no matter what we do at Parexel , contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.
Are you a strategic FSP clinical operations leader who thrives at the intersection of people leadership, client partnership, and operational excellence? Join our growing FSP team and play a critical role in delivering innovative clinical trial solutions that help bring life-changing therapies to patients worldwide. Experience and knowledge working in a FSP environment, specifically overseeing the Data Management function is required.
Job Summary:
The FSP Program Lead - Data Management is responsible for the following:
- Direct line management of FSP Clinical Operations managers and staff, and oversight of Client accounts.
- Supporting FSP Clinical Operations business objectives, including ensuring on-time/high quality deliverables.
- Resourcing Client projects with qualified staff, and working to retain and develop staff.
- Promoting new business by participating in project bids and Client presentations as appropriate.
Key Accountabilities:
Program Management
- Responsible for execution and oversight of Program Management activities
- related to one or more programs
- May serve as central point of contact (POC) for and between Senior
- Management and key Client personnel for contracted FSP Clinical Operations activities
- Plans and manages logistics, infrastructure, and resources related to
- FSP services to meet Client needs/timelines/ deliverables
- Collaborates with Client to implement and operationalize short- and long-term strategies
- Develops and manages Communication and Escalation plans/processes, as applicable
- Oversees Client Governance as required; prepares/presents at meetings as applicable
- Oversees performance management of staff who support contracted
- FSP activities and collaborates with FSP Clinical Operations
- Management to ensure staff are technically proficient and able to satisfy Client expectations and deliverables
- Manages compliance with Client Key Performance Indicators (KPIs), utilizing applicable tools and systems to collect, track, and analyze associated data
- Leads Client-specific FSP meetings with internal program team, ensuring that contractual requirements related to FSP Clinical
- Operations activities are met and monitored on an ongoing basis
- Oversees and/or manages issue escalation and resolution, including corrective and Preventive Actions (CAPA) development when necessary
Line Management
- Manages and oversees FSP Clinical Operations functional and associated management staff dependent upon Client structure and services
- Coordinates and manages resourcing process including hiring, selection, and onboarding/offboarding of staff which may include development of interview tools, as well as conducting interviews with potential candidates
- Leads, manages, and develops direct reports to improve efficiency and effectiveness at prioritizing work and to ensure performance meets or exceeds business and personal goals/objectives, as well as departmental and project and/or program productivity and quality metrics
- Facilitates, communicates, and addresses operational and/or performance issues including problem identification and resolution, coaching/mentoring of assigned staff, and escalation as appropriate to Senior Management and Client
- Hires, retains, and develops a skilled, experienced, and motivated team
- Minimizes regrettable turnover
- Provides technical support to team members and managers to ensure they