Forward Deployed Engineer

About SnapLogic
SnapLogic is the Agentic Integration Company, integrating AI, data, applications, and microservices into one powerful platform that transforms how enterprises connect, automate, and scale. Unlike legacy integration tools, SnapLogic is built for the AI era and trusted by global leaders, including AstraZeneca, Adobe, Verizon, Epsilon and Sony. With its industry-leading platform, SnapLogic empowers every team across the enterprise to securely build faster, smarter, AI-connected workflows – all through natural language and intuitive low-code design. Join the Agentic Integration movement at snaplogic.com . SnapLogic is the only Agentic Integration and Applied AI Platform — a secure, AI-powered orchestration and integration backbone for the modern, agentic enterprise. It seamlessly unifies applications, data, and people to orchestrate smart workflows, deploy AI agents, and safely govern AI execution across your entire ecosystem.
Our mission is to power the agentic enterprise by accelerating business value, unifying human intelligence with every app, system, and AI agent on a trusted, governed platform. We believe every company will become an agentic enterprise by securely connecting applications, data, workflows, and fragmented intelligence to accelerate business outcomes.
The Role
As a Forward Deployed Engineer at SnapLogic, you will be a trusted technical advisor to our customers on their AI journey. Working alongside our Director, AI Center of Excellence, you will bring a value-first mindset and genuine comfort operating in the ambiguity inherent to most enterprises.
This role centers on helping customers understand where SnapLogic fits to deliver real business outcomes — and proving it. You will build a deep understanding of a customer's landscape to uncover pilot use cases that demonstrate measurable value against clear KPIs, while identifying expansion opportunities that grow our footprint over time.
Partnering closely with our Enterprise Account teams — spanning both Pre-Sales and Post-Sales — to guide customers from an ambiguous idea of what's possible, through a proven pilot, to sustained adoption. Because AI capability sits on a spectrum you will clearly present the benefits and trade-offs of various approaches, operating as a peer to senior leaders and executives to ensure they make confident, well-informed strategic decisions.
What You’ll Do
- Identify Opportunities: Partner with customers to build a deep understanding of how their business and uncovers high-value AI use case opportunities.
- Build Momentum: Demonstrate progress early and often through iterative prototyping, showing value well before a solution is finalized.
- Drive Execution Consensus: Lead high-stakes briefings, effectively translating complex AI concepts (like agentic architectures) into strategic business imperatives, ROI, and risk mitigation.
- Prove Value: Support the account team in building compelling business cases and eliciting the baseline KPIs needed to prove success.
- Translate Complexity: Navigate complex enterprise matrices to align diverse stakeholders - from hands-on engineers to C-suite executives - around a technical vision.
- Uncover Friction: Bring genuine curiosity to every engagement, asking the questions that reveal operational inefficiencies others miss.
- Best Practices: Bring industry AI judgement into customer conversations, including prompt engineering, LLM selection, tool design, and cost control.
- Shape the Product: Feed learnings from the field back to our internal teams to shape SnapLogic's product roadmap.
- Create Playbooks: Recognize recurring deployment patterns and share them with the wider team to make successful approaches repeatable.
- Stay Cutting-Edge: Maintain deep, current knowledge of the latest developments in AI.
- Evangelize SnapLogic: Help customers understand our capabilities — including data, application integration, MCP, and agentic workflow orchestration — and where each driv