Foreclosure & Lead Management Specialist (Real Estate)
This is a remote position.
About the Company
Our client is a premier real estate investment firm dedicated to providing fast, reliable, and stress-free solutions for homeowners. The company specializes in purchasing residential properties directly from owners, with a strong focus on helping individuals navigating complex situations such as pre-foreclosure and foreclosure.
The organization prides itself on speed, empathy, and professional integrity. Operating in a fast-paced, high-volume environment, their efficient and data-driven pipeline management ensures that no opportunity is missed. As they continue to expand their distressed property division, they are seeking a highly motivated professional to centralize lead generation, department operations, and acquisition pipelines.
About the Role
We are looking for a highly proactive, organized, and results-driven Foreclosure & Lead Management Specialist to lead a distressed property division and oversee the entire sales pipeline.
What You'll Do
Department Leadership & Outbound Strategy
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Build and manage the Foreclosure & Pre-Foreclosure Department workflows, strategies, and performance standards.
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Oversee daily outbound calling campaigns targeting homeowners facing foreclosure or distressed property situations.
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Conduct weekly alignment meetings with the Cold Call Team to review performance metrics, address operational challenges, and optimize script conversions.
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Continuously improve department workflows, lead handling protocols, and multi-department communication pipelines.
Pipeline & Lead Management
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Qualify incoming and outbound leads from multiple marketing channels with a strict focus on speed-to-lead responsiveness.
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Handle inbound and outbound phone calls with extreme professionalism, empathy, and strong negotiation techniques.
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Set, schedule, and track qualified appointments for the Acquisition Specialists to ensure seamless lead handoffs.
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Execute rigorous follow-up campaigns according to company standards to maximize long-term conversion opportunities from aging leads.
CRM Integrity & Administrative Excellence
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Maintain 100% CRM accuracy (utilizing RESIMPLI, Podio, or similar platforms), ensuring all communications, appointment statuses, and historical notes are heavily documented.
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Monitor pipeline health, tracking lead-to-appointment conversion rates, contact rates, and appointment show rates.
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Report key performance metrics and monthly revenue contributions directly to executive management.
Requirements
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3+ years of management or senior experience in real estate investment, inside sales, lead management, or high-volume call center operations.
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Proven track record working with foreclosure, pre-foreclosure, or distressed property leads.
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Strong leadership capabilities with experience managing appointment setters, virtual assistants, or inside sales agents.
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Advanced CRM expertise (experience with RESIMPLI, Podio, GoHighLevel, or Salesforce).
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Excellent verbal and written English communication skills with top-tier phone presentation and negotiation abilities.
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Highly structured and analytical mindset capable of managing high lead volumes, strict deadlines, and data reporting.
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Availability to collaborate fully during U.S. business hours in a remote setting.
Technical Skills & Competencies
Expert-Level Experience With:
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Real Estate CRM Management (RESIMPLI, Podio, or similar)
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Inside Sales & Outbound Calling Strategies
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Lead Nurturing & Sales Pipeline Optimization
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Key Performance Indicator (KPI) Tracking & Reporting
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Appointment Setting & Calendar Coordination
Strong Working Knowledge Of:
- Foreclosure & Pre-Foreclosure Timelines
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Distressed Property Acquisition Processes
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Customer Service & Relationship-Building Practices
- Cross-Departmental Workflow Coordination
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AI Tools for Sales Automation (e.g., ChatGPT, Claude)
Benefits
- Salary: $2,000 - $2,500 USD per month.
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