Financial Advocacy Leader - Fully Remote | Upto $135/hr
About the job
Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .
Position: Patient Financial Clearance Leader
Type: Contract
Compensation: $135/hour
Location: Remote
Role Responsibilities
- Lead patient financial counselling and financial clearance operations, including charity care screening, financial assistance applications, and self-pay resolution.
- Evaluate AI-generated financial counselling recommendations , eligibility screening outputs, and patient communication drafts for accuracy and appropriateness.
- Screen patients for Medicaid eligibility , charity care qualification, and financial assistance program enrollment.
- Counsel patients on financial obligations, payment plan options, and available assistance programs.
- Coordinate with social work, case management, and billing teams to address complex patient financial situations.
- Develop and maintain SOPs for financial clearance workflows, including pre-service financial screening and point-of-service collections.
- Monitor KPIs including charity care conversion rates, financial assistance enrollment, and point-of-service collection performance.
- Ensure compliance with regulatory requirements for financial assistance programs ( 501(r) regulations, EMTALA ).
- Annotate AI outputs and provide structured feedback to support AI training datasets .
Qualifications
Must-Have
- 5+ years of experience in patient financial counselling, financial clearance, or self-pay revenue cycle management, with at least 2 years in a leadership role.
- Deep knowledge of charity care programs, financial assistance eligibility, Medicaid screening , and self-pay collections.
- Familiarity with 501(r) regulatory requirements and hospital financial assistance policy compliance.
- Experience with point-of-service collections, payment plan administration, and patient financial advocacy.
- Proficiency with EHR platforms ( Epic , Cerner ) and financial assistance management tools.
- Exceptional written and verbal English communication skills.
- High attention to detail with the ability to evaluate financial documentation and AI-generated outputs .
Preferred
- Certified Revenue Cycle Representative (CRCR) or similar revenue cycle certification.
- Experience with presumptive eligibility screening tools and Medicaid enrolment facilitation .
- Background in hospital, health system, or federally qualified health centre (FQHC) settings.
- Familiarity with AI tools and comfort evaluating AI-generated patient financial content .
- Experience developing patient financial education materials and staff training programs.
Application Process (Takes 20โ30 mins to complete)
- Upload resume
- AI interview based on your resume
- Submit form
Resources & Support
- For details about the interview process and platform information, please check:
- For any help or support, reach out to:
PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
Originally posted on Himalayas