Field Training Manager - Arby's
The Field Training Manageris responsible fordriving operational excellence by equippingfranchisees and theirabove-restaurant leadership with the knowledge and tools necessary to implement and sustain training systems effectively. This role ensures that leadership teams are well-versed in brand standards, training programs, and best practices to enhanceguestexperience and drive business performance. The Field Training Manager serves as a key resource in fostering a culture of learning and continuous improvement across assignednetworkswhile collaborating with the training development team,training technologyand restaurant experienceteamsfor contentevolutionand implementation. This role will also work closely with a dedicated team responsible for new restaurant openings and new franchise onboarding to ensure alignment in training initiatives.
Responsibilities:
-
Plan and implementkeybrand training initiatives to ensure consistency andoperationaleffectiveness.
-
Develop strategic partnerships and provide consultation with field leadership,leveragingdata-driven insights to improve training impact.
-
Support franchise business reviews by assessing trainingsystems andeffectiveness andidentifyingopportunities for improvement.
-
Deliver leadership development trainingand equip franchise networks to tactically deliver leadership development training to their organizationthrough both virtual and in-person training experiences.
-
Support franchisees in driving operational excellence by providing guidance, resources, and training to ensure adherence to brand standards and best practices.
-
Partner with franchisees to develop and implement engagement programs that foster a culture of learning, continuous improvement, and team member development.
-
Build strategic partnerships and consult with franchisees to ensure alignment with training strategies and operational goals.
-
Collaborate with cross functional partners across the organization to support training and operation initiatives and projects.
-
Other duties as assigned; New restaurant training, testing, video/photo shoots, subject matter expert, other tasks that are related to training or development for INSPIRE BRANDS, INC
-
Ensures effective use of G&A expenses within parameters set by department leaders.
-
Complete all administrative functions and requirements of the positionin a timely manner.
Requirements:
-
Bachelor's degree in related fieldor 3+ years of experience in training, operations, or leadership roles within the restaurant, hospitality, or retail industry.
Knowledge,Skillsand Abilities
-
Strong facilitation and presentation skills with the ability to engage and develop leadership teams.
-
Proven ability to deliver and support training programs that drive performance at the leadership level.
-
Excellent interpersonal and communication skills with the ability to influence and inspire others.
-
Strong organizational, planning, timemanagementand project management skills with attention to detail.
-
Proficiencyin Microsoft Office Suite and familiarity with Learning Management Systems (LMS) preferred.
-
Passion for developing leaders and fostering a culture of continuous learning.
- Change Management
-
Demonstrates strategic thinking with strong problem-solving skills.
-
Ability to work independently with minimal supervision and able to prioritize tasks accordingly.
Travel Requirement
-
Ability to travel up to 75% of the timeto meet the needs of the business.
Inspire is a multi-brand restaurant company whose portfolio includes more than 33,300 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide. We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We