Field Service Engineer
Join our dynamic team at TOMRA Food as a Field Service Engineer, where you'll play a pivotal role in ensuring the seamless operation of our cutting-edge food sorting systems. We're seeking a highly skilled and motivated individual to take on the challenge of providing top-notch customer service, encompassing commissioning, operation, testing, integration, optimisation, maintenance, training, and repair activities primarily in France.
This role offers the perfect blend of hands-on work and independent problem-solving, making it an ideal fit for a passionate engineering enthusiast. This role offers the perfect blend of hands-on work and independent problem-solving, making it an ideal fit for a passionate engineering enthusiast.
Role and Responsibilities:
- Efficiently deliver field service work to meet cost and time objectives.
- Ensure optimal performance of TOMRA Food sorting machines to exceed customer expectations.
- Diagnose and resolve equipment issues, conducting necessary repairs.
- Collaborate with internal departments to enhance customer support processes.
- Conduct installations and adjustments to TOMRA Food equipment as required.
- Provide comprehensive training to customers on the operations and maintenance of our systems.
- Maintain accurate and detailed field reports to guide administrative follow-up procedures.
- Domestic travel up to 80% of the time
- Technical training to BAC+2 level in Electronics, Electrotechnical, Automation, Industrial Maintenance, or related field.
- Fluent in French and able to understand spoken and written English (min. B2) is mandatory for this role. Other languages are a plus.
- Proven experience in on-site preventive and corrective maintenance, supporting industrial customers.
- Willingness to travel up to 80% of the time, primarily within France, with occasional international travel or flexible working hours.
- Good understanding of IT, networking, and PC configuration.
- A valid driver's license.
- Ability to establish and maintain effective relationships with customers, colleagues, and management.
What we offer:
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Up to 10% Annual Bonus – Performance-based STI tied to your success & company goals
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Fully Flexible Hybrid Work – Home-based contract with modern work-life balance
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100% Company-Paid Family Health Insurance – Comprehensive coverage for you + your whole family
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Extra Security – Prévoyance plan (salary protection + life coverage)
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Premium Equipment – Latest laptop, mobile phone, PPE & professional workwear
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Company Car + Fuel/Charging Card – Modern vehicle for work & private use
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All Travel Covered – Expenses + full travel insurance paid by TOMRA
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Great Time Off – 25 vacation days + additional RTT days
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Long-Term Rewards – Jubilee recognition every 5 years
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Share Purchase Opportunity – Buy TOMRA shares on attractive terms
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Continuous Learning – Tailored training & development via TOMRA Learn
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Team Fun – Regular social activities & events with great colleagues
TOMRA Food is a multinational organisation and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industries. Transforming global food production to maximise food safety and minimise food loss by making sure Every Resource Counts™ , has been our strength for over 50 years.
At TOMRA, we want people to innovate , show passion in their work and be responsible . We encourage the freedom to innovate and take risks that result in breakthroughs that challenge the status quo. We value passion that focuses and commits to meeting success. We believe in a responsible and safe mindset that takes care of our customers, products, and fellow employees.
Join the resource revolution!
Originally posted on Himalayas