Executive Director, Global Site Payment Strategy & Services
When our values align, there's no limit to what we can achieve.
At Parexel , we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.
Each of us, no matter what we do at Parexel , contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.
Parexel is looking for changemakers who are driven by curiosity, passion, and optimism. Come join us in keeping the Patient at the Heart of Everything We do.
Job Introduction
At Parexel , we are united by one purpose: putting patients at the heart of everything we do. Every day, our teams help bring life-changing therapies to patients around the world, and clinical research sites play a critical role in making that possible.
As Executive Director, Global Site Payment Strategy & Services, you will lead a global organization responsible for delivering investigator payment services across multiple regions, therapeutic areas, and client portfolios. You will oversee a critical function that directly impacts site satisfaction, operational efficiency, and study execution, ensuring sites are paid accurately, transparently, and on time.
This is a highly visible leadership opportunity for an experienced executive who is passionate about operational excellence, organizational transformation, and innovation. You will help shape the future of Site Payment Services through process improvement, automation, technology enablement, and AI-driven solutions while leading a global team through its next phase of growth and evolution.
Reporting to senior leadership within Parexel 's Site Activation Center of Excellence, you will partner across Operations, Finance, Technology, Project Leadership, and Commercial teams to create a more connected and scalable investigator financial ecosystem.
Why This Role Matters
Investigator payments are essential to the success of clinical trials. Sites rely on timely and accurate payments to continue conducting research and caring for patients.
As Executive Director, Global Site Payment Strategy & Services, you will have the opportunity to:
- Lead a global function with enterprise-wide impact
- Influence strategy and decision making across multiple business areas
- Drive digital transformation through automation, analytics, and AI
- Improve the experience of clinical research sites around the world
- Build and develop high-performing global teams
- Position Site Payment Services as a strategic differentiator for Parexel
Who We Are Looking For
We are seeking a collaborative and results-oriented leader with deep expertise in investigator financial operations and a proven ability to lead large-scale operational organizations.
The ideal candidate combines strategic vision with operational discipline and thrives in fast-paced, evolving, and complex global environments. They are skilled at influencing senior stakeholders, navigating organizational change, developing talent, and delivering measurable business outcomes. Success will require resilience, adaptability, and a willingness to lead transformation at scale.
You bring a passion for continuous improvement and a demonstrated track record of leveraging technology, automation, and innovative operating models to drive efficiency, quality, and scalability.
What You'll Do
Strategic Leadership
- Define and execute the long-term vision and strategy for Site Payment Services
- Evaluate and evolve operating models, organizational structures, and service delivery approaches
- Partner with executive leadership to identify opportunities that enhance operational performance and client value
- Serve as a key leader within the Site Activation Center of Excellence
- Anticipate industry trends and evolving site