ERP Project Manager

Job Description

SafePaaS seeks a highly motivated, results-driven Technical Project Manager to serve as a liaison between customers and the SafePaaS team, ensuring top-quality project delivery and outstanding customer satisfaction. Ideal candidates will possess a competitive work ethic and a history of delivering successful outcomes.
Project Manager Responsibilities

- Ensure the successful completion of projects, employing best efforts and practices.

- Serve as Project Manager and Consultant, overseeing project planning and execution.

- Manage and maintain assignments for projects and tasks, coordinating with the Project Management Office and Scheduler to determine required resources and timelines.

- Uphold project delivery goals and objectives for all engagements.

- Develop project plans to deliver effective business and technology solutions for clients.

- Resolve team issues and document resolutions accordingly.

- Allocate and schedule resources, resolving any conflicts that arise.

- Manage and perform ERP assessments and configurations as required by SafePaaS clients.

- Analyze user roles and responsibilities by reviewing security configurations and profile options using SafePaaS ERP risk assessment tools.

- Lead meetings with clients' ERP administrators and business users to identify risks related to security, segregation of duty, and data privacy.

- Utilize SafePaaS Access Risk Remediation tools and Oracle GRC controls to mitigate risks in Oracle ERP setups.

- Analyze key Oracle ERP configurations across DEV, TEST, and PROD environments.

- Advise IT and audit teams on configuration control options by demonstrating a deep understanding of Oracle ERP controls and best practices.

- Recommend corrective actions to resolve configuration issues.

- Establish control rules to detect transactions outside acceptable risk thresholds.

- Design ERP data and form-level controls to prevent transaction errors and mitigate fraud risks.

- Execute project tasks as outlined in project plans.

- Build and maintain strong client relationships through effective interaction.

- Demonstrate knowledge in relevant industry and functional areas.

- Assume responsibility for client engagements, adjusting responsibilities according to project requirements.

- Facilitate knowledge transfer processes to both clients and internal teams.

- Contribute to project planning and ensure deliverables meet contractual obligations.

- Undertake all necessary administrative tasks to manage multiple projects efficiently.

- Set clear expectations for project teams to ensure focus on objectives.

- Plan, define, and verify project scope, ensuring all deliverables are attainable, including updates to the SafePaaS Knowledge Bank.

- Secure client sign-off at key project milestones and upon project completion.

- Participate in meetings to determine project scope and requirements.

- Conduct project kickoff and status review meetings with clients.

- Foster and maintain positive client relationships.

- Confirm project estimates and incorporate timeframes into plans.

- Collaborate with the Client Development Manager to assess and address client satisfaction during and after service delivery.

- Inform clients about new, relevant technologies and applications.

- Support pre-sales activities as part of efforts to close new business.

- Approve and submit subcontractor invoices when necessary.

- Track and manage project budgets effectively.

- Identify and report on resource conflicts impacting projects.

- Recommend process improvements for enhanced delivery efficiency.

- Complete and approve timesheets online by the specified deadline (before noon on the third workday of the week).

Qualifications

- Significant technical project management experience with major ERP platforms such as SAP, Oracle, or Workday is preferred.

- Excellent oral and written communication skills are required.

- Minimum of 8 years industry experience in relevant fields.