Entry Level Customer Service Rep WFH
Representative
Company: AO (American Income Division)
Work Arrangement: 100% Remote (U.S. Residents Only)
Join Our Team at AO Globe Life
Where Excellence Meets Opportunity
Are you looking for a career where you can make a meaningful difference while enjoying the flexibility of working from home?
At AO Globe Life , we proudly serve working families, veterans, labor union members, credit union members, and association members by helping them protect what matters most through supplemental life, accident, and health benefits.
We're seeking motivated, service-oriented professionals to join our growing remote team as Insurance Representatives . If you enjoy building relationships, helping others, and working in a supportive environment, this opportunity offers professional growth, mentorship, and long-term career potential.
No prior insurance experience is required. Comprehensive training and ongoing mentorship are provided.
About AO
For more than 70 years , AO has helped protect working families by providing supplemental life, accident, and health insurance solutions. As part of the Globe Life family of companies, we are committed to delivering exceptional service while investing in our people through continuous training, leadership development, and performance-based career advancement.
Position Overview
As an Insurance Representative , you'll work directly with clients through virtual Zoom and phone appointments, helping them understand available benefits and select coverage that best meets their needs.
You'll build lasting client relationships while delivering outstanding service in a fully remote environment.
Key Responsibilities
Client Support & Education
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Meet with clients virtually through Zoom and phone consultations
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Present insurance and benefit solutions tailored to each client's needs
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Explain policy features, coverage options, and available benefits
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Guide clients through the application and enrollment process
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Assist with policy reviews, updates, and ongoing service requests
Relationship Management
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Build long-term client relationships based on trust and exceptional service
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Respond promptly to client questions and concerns
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Maintain accurate documentation and follow-up communication
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Uphold company policies and industry compliance standards
Professional Development
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Participate in ongoing virtual training and mentorship
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Develop communication, leadership, and client service skills
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Collaborate with a supportive remote team
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Continue growing through coaching and leadership development opportunities
What We Offer
🌎 100% Remote Work
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Work from anywhere within the United States
- Flexible work-from-home environment
- No commuting
- Modern virtual technology and support
💰 Performance-Based Compensation
- Weekly performance-based compensation
- Performance bonuses
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Residual income opportunities through policy renewals
- Leadership advancement opportunities
Compensation is performance-based and varies depending on individual production and results.
📚 Professional Development
- Comprehensive onboarding and training
- One-on-one mentorship
- Leadership development programs
- Promotion from within
- Ongoing coaching and support
❤️ Benefits
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Medical reimbursement program for qualifying representatives
- Company-supported life insurance
- Union-supported work environment
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Leadership conferences and professional development events
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Incentive travel opportunities for qualifying team members
Qualifications
Successful candidates typically demonstrate:
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Strong communication and interpersonal skills
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Self-motivation and excellent organizational abilities
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Professionalism, integrity, and reliability
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Ability to build meaningful client relationships
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Basic computer proficiency, including Google Workspace or similar applications
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Ability to manage multiple priorities in a remote environment
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Positive attitude and wil