Engineering Manager
CRIO is a leading provider of eSource solutions for clinical research. Our platform streamlines clinical data collection and management, ensuring protocol compliance and reducing errors. By eliminating paper binders and automating workflows, we help clinical trial sites and sponsors save time and money, improve data quality, and enhance patient safety. Our digital-first, site-centric approach supports virtual, hybrid, and traditional study structures, making clinical trials more efficient and effective.
Founded in 2015 by a clinical trial site owner seeking to improve his own business, today CRIO is the industry leader in site eSource with a fast-growing presence serving sponsors and CROs. CRIO is in use on 6000+ protocols at more than 2500 sites in 30 countries. In fact, the strength of our site community drives our growth which is why we place so much value on hands-on clinical research experience.
About the role:
We're seeking an experienced Engineering Manager to serve as a key operational leader within our engineering organization. Reporting directly to the VP of Engineering, you'll be responsible for managing day-to-day development operations across multiple teams, ensuring smooth execution while maintaining technical excellence and team health.
What you'll do:
You'll be the operational backbone of our engineering organization, translating strategic vision into tactical execution. Your primary focus will be facilitating cross-team collaboration, removing blockers, and ensuring our engineering teams have everything they need to ship high-quality software efficiently. You'll manage the rhythm of development (sprint planning, standups, retrospectives, and delivery) while keeping a pulse on team morale and individual growth.
When complex technical decisions arise that require executive input or cross-functional alignment, you'll synthesize the context and elevate them appropriately to the VP of Engineering. You'll balance tactical execution with strategic thinking, knowing when to make decisions independently and when to escalate.
What CRIO is looking for:
Experience: 5+ years in software engineering with 2+ years in engineering management, preferably managing multiple teams or a significant engineering function.
Technical Credibility: Strong technical background with the ability to engage in architectural discussions, review technical proposals, and earn the respect of senior engineers, even if you're not writing code daily.
Operational Excellence: Proven track record of establishing and improving development processes, managing delivery across teams, and creating systems that scale as organizations grow.
People Leadership: Demonstrated success building and developing teams, with strong coaching and mentoring skills and a genuine investment in helping engineers grow their careers.
Decision-Making: Sound judgment about when to make decisions independently versus when to escalate, with clear communication about tradeoffs and implications.
Communication Skills: Excellent at distilling complex technical topics for diverse audiences and facilitating productive discussions across teams and functions.
Job Requirements:
Operational Leadership: Own the day-to-day operations of multiple engineering teams, ensuring consistent processes, clear priorities, and efficient delivery cycles across the organization. Identify bottlenecks, inefficiencies, and opportunities to streamline - whether that's in our tooling, processes, team structures, or communication patterns. Champion experiments with new methodologies and be willing to abandon practices that no longer serve us.
Planning & Delivery: Lead quarterly planning processes to align engineering efforts with business objectives, translating strategic priorities into actionable team roadmaps. Facilitate sprint planning across teams to ensure clear goals, realistic commitments, and balanced workloads.
Performance Management: Conduct regular performance reviews