Education Advisor - Arabic Speaker

About Bayswater Education

Bayswater Education was established in 2017 by a team of experienced professionals in the international education industry. The business is for profit with a social mission at its core. The commitment to operate on a one for one basis is enshrined in our business.

For every week of tuition that a student studies with us, we will give a week of education to underprivileged people from where our students are recruited. We set out to create a global network of Colleges, focusing initially on teaching English and French to International students.

We want to inspire and educate the next generation. Bayswater Education currently comprises the following divisions:

- High Quality Language Courses in 11 year-round locations across 4 countries - UK, France, Canada, South Africa & Cyprus

- Career-focused Short Courses for Generation Z in the UK and Canada. Study Digital Marketing, International Business, Project Management, Luxury Brand Management, etc.

-
Bayswater Summer and Year Round Groups.

Position Summary, key duties and responsibilities

Employment Type: Full-Time 40 hours per week, Sun to Thu (Fri and Sat – weekend)

Holiday: 22 plus Bank Holidays (pro rata)

Proposed Start Date: ASAP

The Education Advisor role has core responsibility for:

- Answering (mainly by phone) sales enquiries received through our web site or any other marketing campaign: social media, google Adwords, other directories, etc.

- Update the company CRM with all details, follow up information, sales, tasks, etc.

- Help in all marketing strategies to promote Bayswater College in our schools into the market (especially the MENA market)

- Ensuring excellent customer service is provided to our students and partners consistently.

- Following the agreed internal processes and procedures and resolving issues quickly and efficiently

The Education Advisor will require excellent communication and inter-personal skills in written and by phone; projecting a courteous and professional manner at all times when representing Bayswater Education.
Knowledge, qualifications and experience

- Fluency in both written and spoken English and Arabic.

- Overseas studying/working experience, ideally with exposure to an international environment.

- A third language will be desirable: French, Spanish, German, Turkish, Japanese, Chinese, Korean, etc.

- Sales experience in Education industry or services.

- An undergraduate degree focus on business, marketing, sales, language or tourism (desirable)

- Customer service experience (desirable).

Skills and Attributes

- High level of verbal and written communication skills.

- Well organised and able to manage a varied and demanding workload.

- Comfortable in meeting goals and working under pressure.

Personal Attributes

- Approachable, friendly and caring

- Resilient with a flexible, ‘can-do’ approach to work

- Results and customer focussed

- Has high expectations of self and others

- A team player and able to build rapport and engage with a diverse range of people

- Committed to equality and diversity

- Committed to continuous improvement through being outward looking and reflective

- Passion to deliver a time of their lives experience to our students

Legal Requirements
- Eligibility to work as a contractor (freelancer).

All employees must act in the best interests of the company at all times.

This job description is provided as a guide to the role. It is not intended to be an exhaustive description of duties and responsibilities. It may be subject to periodic revision to meet business requirements
Salary: £9.000 per annum plus commissions
Originally posted on Himalayas