eCommerce Manager

This is a remote position.

We are seeking an experienced eCommerce Store Manager to oversee our Amazon store, with additional responsibilities for eBay and Walmart platforms. The ideal candidate will have a strong focus on listing health, inventory management, and customer relations, with a proactive approach to optimizing our online presence.
Key Responsibilities:

- Listing Management:

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Ensure optimal listing health across Amazon, eBay, and Walmart.

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Regularly update product listings to enhance visibility and conversion rates.

- Brand & Content Updates:

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Create and manage A+ content for brand differentiation.

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Develop and implement meta tags and keyword strategies for improved search rankings.

- Inventory Management:

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Monitor inventory levels and coordinate restocking to prevent stockouts and overstock situations.

- Customer Management:

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Handle customer inquiries and issues efficiently to ensure high satisfaction levels.

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Manage and respond to product reviews, encouraging positive feedback.

- Reporting:

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Analyze sales performance and generate reports to track KPIs and identify areas for improvement.

Qualifications:

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Proven experience in eCommerce management, particularly on Amazon.

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Familiarity with eBay and Walmart is a plus.

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Strong knowledge of listing optimization, keyword research, and content creation.

Software & Tools:

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Proficient in Microsoft Suite and Outlook.

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Experience with Helium10 for keyword research and listing optimization.

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Basic knowledge of Canva for graphic design is required; proficiency in Photoshop is a plus.

Skills:

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Excellent organizational and multitasking abilities.

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Strong analytical skills and attention to detail.

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Effective communication and customer service skills.

Originally posted on Himalayas