ECH Field Engineering Manager - West Coast Region
Company Overview
At Motorola Solutions , we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department Overview
The Software Enterprise Deployment and Integration team is the team that delivers solutions to the public safety sector. We are committed to providing technology and tools that will allow customers to focus on their mission and enable them to respond faster with smarter and safer decisions. We deploy and support on-premise and cloud-integrated products such as Emergency Call Handling, 911 Equipment, Computer Aided Dispatch, Records Management Systems, Jail Management Systems, and Mobile Data Computing, among other offerings.
Job Description
Resource Management:
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Ensure that the team is sized appropriately to cover existing and forecasted workload.
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Responsible for identifying and engaging qualified talent when needed to expand/replace team members.
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Accountable for the proper resource allocation (both time and money).
Develop the Team:
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Responsible for the department's organizational development.
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Responsible for the performance management of the team to reward high performers and improve poor performers.
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Mentor junior FE's and ensure they have the necessary training and direction.
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Ensure FE's have the proper tools, test equipment, and training to be successful.
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Communicate with each team member individually on a regular basis in order to ensure understanding of organizational goals, changes, and updates.
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Build and improve project execution expertise by monitoring and teaching effective work habits.
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Build leadership supply of entire organization by identifying and developing future, senior FE's, group leaders and managers from within the team.
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Build talent supply of entire organization by encouraging both internal and cross-functional development.
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Responsible for inspiring, developing, and maintaining a team culture of total technical ownership to ensure the integrity of all customer and partner system implementations.
Financial Responsibilities:
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Must own the department's financial goals and administration including billing, planning, forecasting, and monitoring.
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Responsible for rewards management of the team.
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Review and process employee expense reports.
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Asset capital planning, tracking and reporting (test equipment, vehicles etc..).
Preferred Skills:
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Responsible for department compliance to all applicable Motorola Solutions policies and procedures.
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Able to work as a member of a team which includes individuals with diverse backgrounds and experiences.
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Excellent verbal and written communications and presentation skills.
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Able to build and sustain relationships with sales, engineering, project, product, and service managers to achieve customer satisfaction, new orders, and revenue goals.
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Takes personal responsibility for key technical decisions made by the team, escalating situations as necessary.
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Understands basic communications system functionality and associated technology.
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General / Intermediate Knowledge of computer systems including hardware, operating systems, applications, and networking.
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General / Intermediate knowledge of test equipment (i.e., T1 and ethernet testers, antenna systems analyzers (FDR's), communications systems analyzers, spectrum analyzers, Cat 5 and cat 6 cable testers, wattmeters, etc.).
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Ability to use a computer and common computer programs such as Microsoft Word, Microsoft Excel, and internet browsers.
Target Base Salary Range: $90,000 - $110,000 USD
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