E-commerce Operations & Data Analyst

E-commerce Operations & Data Analyst – Remote

Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours
About the Role

At Pavago , one of our clients is hiring an E-commerce Operations & Data Analyst to support the day-to-day logistics, inventory management, operational reporting, and data analysis of a growing e-commerce business.

This is an operations-first role , not a highly technical data engineering position. You’ll coordinate freight and inventory, maintain accurate operational data, manage Shopify information, build reports and dashboards, and use spreadsheets to help the business make better operational decisions.

You’ll also use modern AI tools such as ChatGPT and Claude to streamline repetitive work, improve reporting, and make internal processes more efficient.

The ideal candidate combines logistics and e-commerce experience with strong spreadsheet and analytical skills and enjoys continuously improving how operations are run.
What You’ll Own
Logistics & Freight Coordination

- Manage freight and shipment coordination from start to finish.

- Track shipments, deliveries, and fulfillment timelines.

- Coordinate closely with warehouses and logistics partners.

- Maintain visibility into shipment status and proactively address delays.

- Keep accurate and organized logistics records.

- Ensure day-to-day logistics workflows run smoothly.

Inventory & Purchase Order Management

- Monitor inventory levels and stock availability.

- Create and manage purchase orders based on inventory needs.

- Use sales trends and forecasting data to support purchasing decisions.

- Help prevent stockouts and unnecessary overstock.

- Maintain accurate inventory trackers and records.

- Support inventory planning across products and fulfillment channels.

E-commerce Operations

- Manage and update product and operational data within Shopify.

- Maintain accurate product information and internal records.

- Support day-to-day e-commerce operational workflows.

- Coordinate information across inventory, logistics, sales, and customer operations.

- Identify operational issues and help resolve them before they impact customers.

Reporting & Data Analysis

- Maintain structured operational spreadsheets and trackers.

- Generate recurring reports covering:

- Sales

- Inventory

- Returns

- Customer service

- Product performance

- Logistics

- Analyze operational data to identify trends, issues, and opportunities.

- Build and maintain dashboards that give leadership clear visibility into performance.

- Support inventory forecasting and operational planning using reliable data.

AI & Workflow Improvement

- Use ChatGPT, Claude, and similar AI tools to improve day-to-day operational workflows.

- Identify repetitive processes that can be simplified or automated.

- Use AI to support:

- Reporting

- Data organization

- Dashboard workflows

- Analysis

- Documentation

- Repetitive task automation

- Develop practical AI-assisted processes that improve speed and accuracy.

- Collaborate with developers when more technical integrations or automations are required.

- Continuously identify opportunities to make operations more efficient.

What Makes You a Strong Fit

- You’re highly organized and comfortable managing multiple operational workflows.

- You understand how logistics, inventory, and e-commerce operations connect.

- You enjoy working with spreadsheets and turning operational data into useful insights.

- You proactively identify problems rather than waiting for them to escalate.

- You look for better, faster ways to complete repetitive work.

- You’re comfortable experimenting with AI tools without needing to be a developer.

- You can independently manage responsibilities in a remote environment.

Required Experience & Skills

- Previous experience in logistics, inventory management, supply chain coordination, or e-commerce operations .

- Experience coordinating freight, shipments, wareho