Director, Total Rewards : Trevor Project

About Trevor:

The Trevor Project is the leading suicide prevention and crisis intervention organization for LGBTQ+ young people. Trevor offers 24/7 crisis services, connecting highly trained counselors with LGBTQ+ young people whenever they need support. To drive prevention efforts, The Trevor Project also operates robust research, advocacy, education, and peer support programs. We've been saving lives every day for over 25 years.
Every day, and in every role, our staff contribute to our critical mission of ending suicide among lesbian, gay, bisexual, transgender, queer & questioning young people by embodying our values:

- Heart – We care deeply and commit to do what matters

- Integrity – We build trust through our words and actions

- Community – Together, we are an unstoppable force for good

- Belonging – We serve as allies to the mission, and to each other

- Progress – We continually move onward and upward

Title: Director, Total Rewards
Reports to: Chief People Officer

Location: This role will be remote in the continental US, Alaska, or Hawaii
FLSA Status: Exempt
Hours: Full-time
Union Status: Non-Union
Salary Range: $125,000–$140,000

Summary:
The Director, Total Rewards is a foundational leadership role responsible for shaping the strategy, structure, and sustainability of how The Trevor Project rewards, supports, and invests in its people. Reporting to the Chief People Officer, this leader will define and lead Trevor's enterprise-wide approach to compensation, benefits, payroll, and recognition— establishing the philosophy, infrastructure, and governance that an evolving and mission-driven workforce requires.

This role is both highly strategic and deeply hands-on. The Director will be an architect in Trevor's Total Rewards philosophy, compensation structure, wellness and retirement benefits plan, and recognition and rewards programs that bring Trevor's values to life through the employee experience across a fully-remote workforce comprised of union and non-union staff and 24/7 shift workers. The Director will also oversee related operations and compliance functions.

The Director will lead and mentor a team of two — the Sr. Payroll Manager and the Benefits & Compensation Manager — while partnering closely with the Chief People Officer on overall strategy. This leader will serve as a trusted advisor in collaboration with executives, people managers, and cross-functional partners across Legal, Internal Communications, and Finance, bringing technical depth, sound judgment, and a collaborative posture to every decision.

The ideal candidate brings deep technical expertise across the full Total Rewards discipline and is energized by the opportunity to build durable, equitable, and values-aligned reward systems.

Roles and Responsibilities:
Total Rewards Strategy & Philosophy

- Define, codify, and socialize Trevor's Total Rewards philosophy, including pay positioning, internal equity stance, transparency commitments, and alignment with Trevor's mission and values

- Partner with the Chief People Officer to translate workforce strategy into multi-year compensation, benefits, and payroll plans, surfacing the data and analysis needed to inform organizational budgeting

- Serve as a strategic thought partner to executive leadership on the total rewards implications of organizational decisions, growth plans, and structural change

- Establish the metrics, dashboards, and governance reporting needed to bring visibility, accountability, and continuous improvement to the Total Rewards function

Compensation Strategy & Architecture
- Oversee Trevor's pay bands, job architecture, and leveling framework to support equity, growth pathways, and clarity of expectations across roles

- Design and lead Trevor's annual compensation and promotion cycles, including the rate structure for annual increases, merit, and recognition

- Establish standards for setting compensation ranges for new and existing roles using market data, int