Director, Solutions Development Data Centers

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Solution Manager – Data Center Vertical
Position Overview

The Solution Manager serves as the strategic architect for Data Center outsourcing proposals, combining deep operational expertise with commercial acumen to create compelling, competitive client solutions. This role bridges sales, operations, and finance to improve win rates, profitability, and risk management in an increasingly sophisticated marketplace.
Primary Responsibilities
Solution Development & Coordination

Lead the creation of comprehensive outsourcing solutions for prospective Data Center clients, encompassing organizational design, savings identification, technology integration, service delivery frameworks, and value proposition development. Partner with sales leaders, subject matter experts, and marketing to deliver tailored, competitive proposals that address specific client challenges.
RFP Response & Business Planning Ownership

Manage critical deliverables including integrated solution design, portfolio cost modeling, financial pricing models, organizational structures, scope clarification, risk documentation, and corporate functional reviews. Participate in site tours and client-facing discovery sessions to diagnose needs and customize solutions accordingly.
Contract Support & Commercial Analysis

Assist sales leadership throughout the contracting process by identifying optimal business terms, developing contract exhibits, and conducting get-give analysis. Partner with Pricing Managers to validate scope and pricing changes, ensuring alignment between proposals and Master Service Agreements.
Cross-Functional Collaboration

Serve as liaison between sales teams and service line leaders, facilitating knowledge transfer of offerings, value propositions, resourcing models, and pricing strategies. Coordinate solutions resources across geographies to ensure consistent quality. Partner with transition teams and account management to enable smooth operational handoffs.
Financial & Risk Management

Create and maintain financial models demonstrating client value and JLL profitability. Develop benchmarks and analytics to support estimating and pricing, particularly in ambiguous scope situations. Identify financial and delivery risks, complete internal profitability analyses, and ensure solutions balance competitiveness with acceptable risk profiles.
Required Qualifications
Essential Experience

Previous operational experience in a Data Center environment is mandatory. Integrated Facilities Management knowledge strongly preferred.
Core Competencies

Exceptional listening skills with the ability to synthesize client needs into actionable solutions. Strong presentation capabilities with flexibility to adapt style for diverse audiences. Commercial pricing familiarity and financial acumen to build, interpret, and articulate complex value propositions. Deep understanding of real estate outsourcing models and solution design principles.
Professional Capabilities

Ability to receive constructive feedback during presentation rehearsals and role-playing exercises. Skill in identifying growth opportunities during the pursuit process. Capacity to coordinate multiple stakeholders and ensure best practices are applied consistently across all deals. Strong analytical abilities for benchmarking, estimating, and risk assessment.
Strategic Impact

This role serves as a key differentiator in JLL 's competitive