Director of Training Content & Curriculum

Title : Director of Training Content & Curriculum Reports to : Chief Program Officer Location: Remote About the Organization Upwardly Global is a national workforce development organization that connects work-authorized, college-educated immigrants to skill-aligned professional employment across the United States. We address one of the country’s most significant economic inefficiencies: more than 2 million highly educated, work-authorized immigrants are underemployed, representing over $40 billion in annual forgone wages and untapped productivity for the American economy. Our model works. Jobseekers enter our programs earning an average of $9,000 per year and are placed in roles averaging $67,000 per year. To date, we have supported an estimated 35,000 job placements, contributing billions in earnings to the U.S. economy. Upwardly Global is data-driven, economically accountable, and built for scale. We are committed to leveraging AI to its fullest potential, driving operational efficiency, jobseeker readiness, and national economic impact. We operate nationally, partnering with leading employers, workforce agencies, and policymakers to ensure that global talent becomes an American advantage. About the Role The Director of Content Training Content & Curriculum leads the strategy, design, and continuous improvement of the training and learning content that powers Upwardly Global 's jobseeker programs. This role owns the curriculum and learning experience our jobseekers move through- from career readiness and job search strategy to interviewing, networking, and U.S. workplace navigation- and ensures it is rigorous, culturally responsive, and accessible to adult learners with diverse professional backgrounds and varying levels of English proficiency. Reporting to the Chief of Programs and managing an Instructional Designer, the Director partners closely with Programs leadership, Products & IT, Monitoring & Evaluation and other cross functional teams. This is a strategic leadership role focused on content vision, quality, and relevance. The Director does not need to be a practicing instructional designer, but must have a solid working understanding of instructional design concepts in order to effectively manage, guide, and evaluate the work of their direct report. Key Responsibilities: 1. Content Strategy & Development - Set and own the content roadmap for jobseeker trainings, prioritizing development based on learner needs, program goals, and labor market trends. - Lead the design, development, and continuous improvement of curriculum across the jobseeker journey (e.g., career readiness, job search strategy, resumes and personal branding, interviewing, networking, and U.S. workplace culture). - Ensure all learning content is culturally responsive and accessible to adult immigrant and refugee learners, accounting for diverse professional backgrounds and a range of English-language proficiency. - Establish and maintain content standards, templates, style guidelines, and a quality-review process to ensure consistency across all materials. - Review and update training content on a regular cycle to ensure it remains accurate, current, and relevant to evolving employer expectations and the realities of today's job market. 2. Labor Market & Hiring Trends Awareness - Stay continuously up to date on trends and changes in the job market, including shifts in hiring demand, in-demand skills, and industry expectations. - Maintain a current understanding of what employers are looking for in candidates and how recruiters and hiring managers are conducting interviews (e.g., new formats, assessment methods, and screening practices). - Track how AI is changing the hiring landscape- including AI-driven applicant screening and ATS tools, AI-assisted or automated interviews, and candidates' own use of AI in their job search- and ensure jobseeker content reflects these shifts. - Translate these insights into timely updates