Director of Product
CRIO is a leading provider of eSource solutions for clinical research. Our platform streamlines clinical data collection and management, ensuring protocol compliance and reducing errors. By eliminating paper binders and automating workflows, we help clinical trial sites and sponsors save time and money, improve data quality, and enhance patient safety. Our digital-first, site-centric approach supports virtual, hybrid, and traditional study structures, making clinical trials more efficient and effective.
Founded in 2015 by a clinical trial site owner seeking to improve his own business, today CRIO is the industry leader in site eSource with a fast-growing presence serving sponsors and CROs. CRIO is in use on 6000+ protocols at more than 2500 sites in 30 countries. In fact, the strength of our site community drives our growth which is why we place so much value on hands-on clinical research experience.
Position Summary
We are looking for a product leader to own and grow CRIO's EDC, eSource, and Integrations product lines, with a mandate to make our eSource-to-sponsor-EDC integration the best in the industry.
The ideal candidate is energetic, self-motivated, hands-on, data-driven, and passionate about achieving strong outcomes for our customers and sponsors. You will lead the EDC, eSource, and Integrations teams, own the roadmap for our existing sponsor EDC integration, and define what "best in class" looks like for the future of eSource-to-EDC connectivity in clinical research. In addition, the ideal candidate has extensive experience working with executive leadership, sponsors, and cross-functional teams within an Agile organization, and can bridge company strategy with hands-on execution across a portfolio of interconnected products.
NOTE: The EDC, eSource, and Integrations teams reflect this role's current scope. As CRIO's product portfolio grows, the specific teams and responsibilities under this role may evolve over time.
Key Responsibilities
- Product Strategy and Sponsor EDC Integration Vision: Own the product strategy for the EDC, eSource, and Integrations portfolio, and define and champion the strategic vision for a best-in-class integration between CRIO's eSource platform and sponsor EDC systems, translating that vision into an executable roadmap at the annual and quarterly level.
- Team Leadership and Talent Development: Build, lead, and grow a high-performing team of product owners across each team; attract and retain top product talent, and develop future product leaders through coaching and clear growth paths.
- Cross-Team Portfolio Leadership: Lead product planning and execution across each team in close partnership with the engineering manager who leads the same teams, coordinating dependencies, budgets, and resourcing to ensure cohesive, non-duplicative delivery.
- Executive and Sponsor-Facing Communication: Represent the product strategy to executive leadership, the board, and enterprise sponsors; present roadmaps, business cases, and KPI results in a clear, compelling, and data-driven way.
- Market and Competitive Intelligence: Serve as the internal expert on the sponsor EDC landscape (e.g., systems such as Medidata Rave and Veeva EDC) and eClinical integration standards, and bring that expertise into strategy and roadmap decisions.
- KPI Ownership and Data-Driven Decision-Making: Partner with senior leadership to define, quantify, and track the KPIs that determine the success of the sponsor EDC integration offering; use data, customer feedback, and market research to guide decisions and demonstrate ROI.
- Cross-Functional Stakeholder Alignment: Build and maintain strategic relationships with Engineering, Sales, Marketing, Customer Success, and sponsor/CRO partners to align priorities and drive adoption of the roadmap.
- Design Partnership and UX Quality: Partner closely with design to ensure product requirements for each team's experience are clear and complete, and that resulting designs foll