Director of Network Implementation

DIRECTOR OF NETWORK IMPLEMENTATION

Department: Operations
Reports To: VP, Operations
Location: Remote
POSITION SUMMARY

This position will manage a high-performing team responsible for the end-to-end delivery of complex fiber infrastructure projects. Candidates should have hands-on experience managing dense (250+ node) metro fiber networks and/or long haul (>400 mile) fiber networks including management of complex federal, state and local regulatory requirements and acting as a client-facing representative for Vero.
RESPONSIBILITIES

- Recruiting, management, and professional development of a high-performing operations team, including project managers and coordinators. You will champion a culture of accountability and continuous improvement.

- Identification, bid management & contract negotiation with environmental, OSP engineering, and OSP construction vendors.

- Project management of multiple projects including establishing project schedules, maintaining project budgets, running regular project calls.

- Oversight of environmental, OSP engineering/construction firms, project reporting and rapid resolution of project roadblocks.

- Act as a primary operational partner for key accounts. You will be responsible for high-stakes client relationships, leading critical project communications, business reviews, and proactive resolution strategies.

- Validation and approval of vendor invoices.

- Serve as an escalation point for both internal and external stakeholders

- Serve as a strategic technical lead for OSP operations, ensuring that complex fiber builds—from engineering and permitting to splicing and testing—are executed with process rigor, vendor accountability, and transparent project milestones.

- Support build cost estimates and delivery timelines for the sales team.

- Drive operational maturity by designing and refining scalable processes for service delivery lifecycles; identify and eliminate systemic bottlenecks to improve speed-to-revenue.

REQUIRED QUALIFICATIONS

- 10+ years of operational leadership experience in high-stakes environments, with deep expertise across the full Outside Plant (OSP) infrastructure lifecycle.

- Proven ability to lead, coach, and retain high-performing internal teams; experience managing people managers is highly desired.

- Executive-level written and verbal communication skills, with extensive experience presenting to external clients and internal leadership.

- Comprehensive knowledge of the end-to-end project lifecycle, including utility engineering, complex permitting and construction from initial design through final service delivery.

- Strong planning skills and ability to develop detailed project schedules and manage work activities to ensure timely completion and mitigate project risks

- Development, management, and demonstrated command and control of large capital budgets

- Thorough understanding of fiber network cost structure and ability to identify and achieve costs savings

- Understanding of fiber engineering and documentation standards and principles

- Strong background in Google Suite (Sheets, etc.), Google Maps, Google Earth, Smartsheet

PREFERRED QUALIFICATIONS

- BS degree preferred

- GIS mapping and data manipulation experience preferred

JOB DETAILS AND PHYSICAL REQUIREMENTS

- This role requires occasional travel up to 20% of the time for activities such as out-of-town meetings, training, or outreach activities.

- Must be authorized to work in the United States.

- This is a management position.

- This is an Exempt position.

- This is a Full-Time position.

- This is a Remote position within the United States.

- The schedule for this position is Monday through Friday with occasional weekend availability as needed to fulfill the core duties of the role.

- This position requires the ability to sit and work at a desk for extended periods of time, using a computer and other office equipment.

- This position requires the ability to perform fine