Director, Engineering

Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.

Location: Remote within the United States

Travel Required : Approximately 2–4 weeks per year
Job Summary

As Director of Engineering, Device Products & Operations, you will oversee software engineering across PatientPoint ’s device-side product areas — field operations and device management tooling, exam-room patient engagement technology, waiting-room displays, and back-office systems — all running on Android and BrightSign devices in clinical and on-site settings.

You will be the Engineering Manager for a mix of senior Engineering Leads and individual-contributor engineers, owning hiring, performance, and career growth directly, and stepping into the Engineering Lead’s technical-direction role yourself where a team needs it.

This is a hands-on role: you’ll stay close to the code, contribute directly where it matters, champion AI-assisted and agentic ways of working across your teams, and make credible architecture calls — across Android (including custom Android ROM), AWS (IoT Core, Lambda, Bedrock AgentCore), and JavaScript/React front-ends — alongside staff engineers and PatientPoint ’s Architecture Review Board.
What You’ll Do

- Own engineering outcomes across PatientPoint ’s device product areas — field operations tooling, exam-room technology, waiting-room displays, and back-office systems.

- Serve as the Engineering Manager for a mix of senior Engineering Leads and individual-contributor engineers — owning hiring, performance, and career growth directly — and step into the Engineering Lead’s technical-direction role yourself where a team needs it.

- Stay close to the code: lead code reviews, contribute directly where needed, and guide teams on technical best practices.

- Champion AI-assisted and agentic engineering practices — in your own work, across your teams’ day-to-day development, and in the AI-powered capabilities we build into our products (e.g., automated device diagnostics).

- Coordinate priorities and dependencies across three or more concurrently active product areas with different tech stacks and team maturity.

- Represent the device product areas in cross-org architecture reviews (ARB/RFCs) and make architecture trade-off calls alongside staff-level engineers.

- Help engineers and Engineering Leads grow in their roles and career paths at PatientPoint .

- Represent engineering as an executive peer to Product and Design leadership in trio-level and product-level planning.

- Manage a blended team of full-time and contract engineers, onshore and offshore.

- Partner with senior engineering leadership on organizational design and resourcing, and represent the device product areas’ health and staffing needs to executive stakeholders.

What We Need

- 12+ years of software engineering experience, including 4+ years leading engineering teams, with experience owning outcomes across three or more concurrent product areas or technical domains.

- Experience managing a blended team of senior technical/architectural leads, individual-contributor engineers, and full-time/contract engineers (onshore and offshore) — including direct hiring, performance, and career-growth responsibility.

- Hands-on experience building and operating software for Android — including custom Android ROMs, Mobile Device Management (MDM) and IoT device communication protocols (e.g., AWS IoT Core, BLE/GATT) — deep enough to credibly evaluate architecture and code from staff-level engineers. Working understanding of the constraints these devices run under: limited memory, storage, and processing power; intermittent network connectivity; remote update and rollback without a technician o