Digital Agency Operations Director

About Jumpfactor 8-time Growth500 agency driving $1.9B+ in client revenue for MSP and B2B tech companies. Largest in our niche, scaling 5X.

The Role Own end-to-end agency operations across SEO, Content, Web, Paid, Email, Social, and Design. Lead 8 functional heads, 70 team members to ensure KPI performance, client ROI, and elite execution. Full accountability for delivery quality, team performance, and operational excellence.
What You’ll Own

- Lead 7 leaders and a team of 35

- Drive KPI performance + client ROI

- Capacity planning, hiring, profitability

- Enforce SOPs, playbooks, accountability

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Remove roadblocks, ensure delivery quality

What You Bring

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8+ years experience (4+ in marketing/project mgmt)

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4+ years managing 10+ (scaled 50–100 teams)

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Strong across digital channels (SEO, paid, web, etc.)

- Proven in $15M-$50M+ environments

- Systems + KPI-driven operator

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Strong leader, highly organized, data-driven

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Agency experience + EOS familiarity (asset)

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Experience leading development and strategic adoption of AI agents to automate workflows and enhance business outcomes

Not for You If

- You avoid tough calls or accountability

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You prefer strategy over execution ownership

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You can’t operate in high-performance environments

Why Jumpfactor

- 100% remote, high-performance team

- 5X growth trajectory

- Paid learning + development

- High ownership and impact

Join a Winning Team 8 Growth500 awards. $1.9B+ revenue driven. Built for operators who deliver.

Originally posted on Himalayas