Destination Experience Coordinator

About Asia Concierge Asia Concierge is a travel design company specializing in the art of travel to Asia. We craft tailor-made itineraries and premium land arrangements for luxury individual travellers, groups, and corporate clients—including Fortune 500 companies—from around the world. Our team is a vibrant mix of passionate professionals dedicated to service excellence, product innovation, and most importantly, loving what we do. About the Role We’re seeking passionate, detail-oriented, and culturally curious individuals to join our Japan office as Destination Experience Coordinators (DECs). Our DECs are the magic-makers behind the scenes—responsible for arranging exceptional on-the-ground experiences for our guests while they travel in Japan. From securing coveted seats at Michelin-starred restaurants to organizing private geisha entertainment at exclusive Gion teahouses, you’ll bring unforgettable moments to life. Experience in the travel industry is a plus, but not essential. What matters most is finding the right person—someone who is enthusiastic, proactive, eager to learn, and aligned with the spirit of Asia Concierge. As a fast-growing company, we offer exciting opportunities for long-term career development for the right candidate. What You’ll Do • Execute all client itinerary bookings with suppliers, including guides, restaurants, transportation, and ticket providers • Ensure all itinerary documentation is accurate and delivered to clients ahead of their arrival • Liaise directly with clients while they are in Japan, making adjustments where needed • Build and maintain strong relationships with valued suppliers, while proactively sourcing new partners • Collaborate with our product team to confirm tour timings, inclusions, and experience quality • Assist onsite if and when required What We’re Looking For • A deep passion for Japan—its culture, people, destinations, and experiences • Strong communication skills, reliability, and a collaborative mindset • Exceptional attention to detail and a service-oriented approach • Creativity, curiosity, and a proactive attitude • Japanese proficiency equivalent to N1, or native level Perks & Benefits • Flexibility to work both from the office and from home • A multicultural, international work environment • Paid sick leave • Birthday leave—celebrate your special day off! If you're looking to build a meaningful career in a dynamic industry—working alongside a warm, talented, and passionate team—then we’d love to hear from you!