Delivery Manager

Engineering Studio — Part-time What you own You make sure things that were agreed to actually arrive — from people and parties who don't report to you and have no particular incentive to hurry. Clients, vendors, partners, contractors, external collaborators. This is not internal coordination. This is external follow-through, on a clock, with people who will stall if nobody's chasing. You own the gap between "they said yes" and "it's actually delivered." That gap is where deals, projects, and partnerships quietly die everywhere else. Here, it's your job to make sure it doesn't. You're comfortable being persistent without being annoying, direct without being aggressive, and warm enough that people want to follow through for you rather than around you. Some of this looks like sales — you're closing gaps, creating urgency, keeping ---------- ntum alive on things that would otherwise drift. Some of it looks like project management — tracking every open commitment, knowing exactly what's outstanding and from whom, at all times. What disqualifies you -Letting a commitment go quiet because chasing it felt awkward -Reporting status as "in progress" when what's actually true is "nobody's touched this in two weeks" -Needing to be told to follow up — if you're waiting on instruction to chase something, it's already late -Explaining why something slipped instead of already having the next move ready What you need -A track record of getting external parties — who have no obligation to prioritize you — to actually deliver, on time -Comfortable with direct, sometimes uncomfortable follow-up, without over-apologizing for asking -Sharp tracking instincts — you don't lose open items, and you don't need a system built for you to keep them straight -No specific degree or credential required How we hire for this Not a narrative interview. We've found what people say about being persistent and what they actually do when someone's ignoring them are two different tests — so we run the second one. Application: a few standard questions on how you handle follow-up, pushback, and slipping timelines. Not scored as truth. It's the baseline we check your live behavior against. Live round: a real (anonymized) scenario involving a stalled commitment from an external party. You'll be asked to actually run the chase — draft the follow-up, handle simulated pushback or silence, and adjust in real time based on direct correction. We're not scoring a polished first message. We're scoring whether you close the gap, and whether you get sharper the second time you're corrected, not just apologetic. If you're the person who makes sure things that were promised actually show up, apply.