Data Operations Associate (Opinion Research)

Data Operations Associate, Opinion Research Remote, United States (Bay Area, NYC, Washington DC, Seattle, or Portland metro areas) About the Group Panterra is a global strategic advisory firm. Over the last 25 years, we have grown from boutique strategic communications and research firms into a leading international consultancy. We advise governments, embassies, corporations, and individuals on a wide range of complex policy and communications issues. Our work is typically at the nexus of the worlds of politics, business, and the media. Our mission is to participate in – and positively impact – the great debates of our age, including (but not limited to) geopolitical crises, election campaigns, high-value litigation cases, international events, and public diplomacy initiatives. In all our work we are guided by our core values of honesty, integrity, ambition, and accountability. We are not just problem-solvers; we are pioneers who lead the way in finding unique, impactful solutions to the challenges faced by our clients. About our division – Panterra Research Panterra Research, formerly ClearPath Strategies, provides research-driven strategy to leaders around the world. Our mission is to promote progressive forces who strive to make life better for more people. We help good people do great things, and we have fun doing it. The work of Panterra Research principally involves conducting opinion research projects such as surveys, focus groups, and expert interviews, and providing our clients with actionable guidance based on that research. We have a long track record of providing quantitative and qualitative public opinion research across more than 150 countries, serving political campaigns, multinational corporations, NGOs, and advocacy groups. Our client portfolio includes diverse technology clients from Silicon Valley, non-profit advocacy clients (focused on environmental sustainability, civil rights, and education, among others), and international political leaders in Europe, Africa, Latin America, and Asia. The Opportunity Panterra Research is growing, and we are bringing data processing in-house to improve speed, quality, and control. We are looking for a detail-oriented and technically skilled Data Analyst to join our global research team. This person will own the end-to-end processing of survey data across a wide portfolio of quantitative research projects – from public opinion polling and brand tracking to political campaigns and corporate perception studies across more than 150 countries. The ideal candidate is proficient in Displayr and has a strong grounding in survey data methodologies. They will be the engine behind our crosstab production, data weighting, quality assurance, and statistical analysis, and will play a critical role in helping us improve and accelerate how we turn raw survey data into client-ready insights. Due to role requirements, candidates must reside in any of the following states: - San Francisco Bay Area, CA - New York, NY or New Jersey (within commuting distance of New York City) - Washington, DC or Virginia (within commuting distance of Washington, DC) - Portland, OR Key Responsibilities Data Processing & Quality Assurance - Receive, ingest, and process raw survey data from vendors in a variety of formats (SPSS .sav, Excel, CSV, and others). - Conduct thorough logic checking and data cleaning: verifying skip logic compliance, identifying missing or erroneous responses, flagging and resolving inconsistencies. - Identify and escalate anomalies, outliers, and quality issues in survey datasets before analysis begins. - Recode, rebase, and transform variables as required, including creating derived variables such as Top-2-Box scores, Net Promoter Score (NPS), and net agreement measures. - Code and categorise open-ended verbatim responses into manageable themes, leveraging AI-assisted text analysis tools where appropriate. Crosstab & Tabulation Production - Build and mainta