CyberSecurity Operations Engineer (Graduate Considered)

This is a remote position. CyberSecurity Operations Engineer (Graduate Considered) A fantastic opportunity for a CyberSecurity Operations Engineer to join a fast-growing, technology-led security company delivering managed security and managed IT services to a global client base. This role sits firmly within the Operations and Service Delivery function, working closely with clients post-sale to support, implement and improve their security and IT environments. This is a hands-on, client-facing operational role focused on technical support, troubleshooting, account ownership and project delivery. Location: Fully remote, anywhere in the US Salary: $80,000 – $120,000 per annum (lower end for a recent Graduate) Requirements for CyberSecurity Operations Engineer: - Regardless of experience, you should have an outstanding academic background with a minimum GPA of 3.6 - A Bachelor’s degree in Computer Science, Cyber Security, Engineering, Mathematics or Physics - Degree obtained from a highly ranked academic institution (typically Top 100 US universities or equivalent globally) - Please ensure GPA and university are clearly listed on your CV - Hands-on technical experience through internships, commercial roles, homelabs, open-source projects or real-world environments - Strong technical understanding across operating systems, networking, security protocols, scripting and cloud infrastructure. - Excellent problem-solving skills with a practical, solutions-focused mindset - Strong communication skills with the ability to explain technical issues clearly to non-technical stakeholders - A proactive, self-motivated individual who thrives in a fast-paced, high-responsibility environment - Curiosity, ambition and a genuine passion for technology and continuous learning - Exposure to SOC or offensive security is beneficial but not required - please note this it NOT a SOC analyst or penetration testing position, although you will gain exposure to both through collaboration with specialist internal teams. Responsibilities for CyberSecurity Operations Engineer: - Deliver 1st and 2nd line technical support across security and IT environments - Take ownership of client issues from detection through to resolution - Act as a key technical point of contact for clients, managing ongoing relationships - Conduct regular client catch-ups and service reviews, discussing security and IT challenges - Guide clients through security and IT roadmaps, advising on best practice and improvements - Troubleshoot and support security software, agents and bespoke security controls - Triage and respond to security incidents raised by internal monitoring teams, advising on remediation - Design, implement and manage IT and cloud infrastructure across SaaS, PaaS and IaaS environments - Support device provisioning, hardening, monitoring and IT asset procurement - Assist with firewall management, compliance activities, reporting and documentation - Support pre-sales activity including demos and proof-of-concepts when required - Deliver and manage ad hoc security and IT projects involving multiple internal and external stakeholders - Support and mentor more junior team members as you progress within the team What the role offers: - A highly varied operations role spanning security, IT support, projects and client delivery - Rapid technical development through real-world exposure to security and IT challenges - Clear progression into senior operations, account ownership or specialist technical roles - Structured training and support towards professional certifications - Opportunities to present internally and externally as your expertise develops - A collaborative, high-calibre team with strong technical standards - Fully remote working anywhere in the US Applications: If you would like to apply for this CyberSecurity Operations Engineer role, please submit an up-to-date CV via the relevant link. For your application to be progr