Customer Service Manager (Feeder)

🏢 Focal Search Pte Ltd · all Focal Search Pte Ltd jobs

📍 Singapore

📅 Posted 2026-07-10 · via Himalayas

🏷 Client-Services-Manager,Customer-service-management,Account-Management,Business-Development,Team-Leadership,Customer-Service-Manager,Customer-Care-Manager,Customer-Support-Manager,Customer-Manager,Customer-Service-Operations-Manager,Customer-Relations-Manager

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Job Responsibilites:

- Customer Service Manager for 2-3 corporate clients.

- Managing a team of 2-3 people.

- To strategise, define, and implement global expansion in volume and revenue.

- Developing multidimensional relationships and rapport with major customers worldwide;

- Understand your customers' strategies and make plans/deals that line with their needs.

- Measuring, tracking, and analyzing critical account metrics

- Persuade and influence regional marketing teams and business units to ensure proper strategy management and implementation for your specific customers.

- A comprehensive awareness of the market, including the global items offered by customers and competitors;

- Regularly reviewing and updating commercial processes, and sharing best practices for contract administration among regional centers.

Originally posted on Himalayas

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