Customer Enablement & Training Specialist

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📅 Posted 2026-08-08 · via Himalayas

🏷 Training-Enablement-Specialist,Customer-Training-Specialist,CX-Enablement-Specialist,Customer-Success-Enablement-and-Training,Enablement-Specialist

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Job Title: Customer Enablement & Training Specialist
Location: Remote

Time Zone: US Time Zone
About the Role

We are looking for a Customer Enablement & Training Specialist to help enterprise marketing teams successfully adopt a modern workflow and automation platform. This role combines training, onboarding, and marketing operations .

You will guide new customers through onboarding, run client training sessions and cohort programs, and build playbooks that make adoption simple and repeatable. The ideal candidate is a natural teacher and enabler who enjoys helping marketing teams master technical workflows and use them to drive real business outcomes.
What You’ll Do

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Deliver training sessions, onboarding programs, and cohort-based workshops for enterprise clients.

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Own customer onboarding from first login to full adoption.

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Translate technical workflows into simple, actionable steps for marketing and content teams.

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Build and maintain enablement playbooks to scale customer success.

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Support inbound marketing operations, including CRM workflows, campaign automation, and reporting (HubSpot or similar).

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Partner with marketing and content teams on SEO and content enablement projects .

Requirements

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2+ years in marketing operations, customer success, or product enablement , ideally within SaaS or agencies.

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Hands-on experience with HubSpot or other CRM/marketing automation platforms .

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Proven experience running client-facing training sessions, onboarding, or workshops .

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Strong foundation in SEO and content creation .

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Proficiency in SQL and Python (must be able to use both in workflows and training contexts).

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Excellent communication skills with the ability to explain technical concepts to non-technical audiences.

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A teacher/educator mindset who enjoys enabling others and building scalable processes.

Why This Role is Exciting

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Work directly with enterprise marketing teams at well-known global companies.

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Develop high-demand skills in AI-driven workflow automation .

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Be part of a fast-scaling technology company with strong market fit and funding.

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Play a central role in helping modern marketers adopt cutting-edge technology.

Please NOTE It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps — the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles.

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Originally posted on Himalayas

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