Credit Repair Assistant

We’re looking for a reliable and professional Credit Repair Assistant to help support our clients through their credit restoration journey. You’ll be the main point of contact for client communication — responding to messages, handling concerns, and offering clear guidance during monthly check-ins. This is a remote position ideal for someone who’s detail-oriented, has great communication skills, and is comfortable jumping on the phone when needed. Responsibilities: Respond to all client messages in a timely and professional manner Handle any concerns or questions about credit repair services Join client calls when needed to provide support or explain credit updates Conduct monthly review calls to walk clients through their progress and suggest actions they can take Maintain clear records of communication and updates in our CRM system Perform additional admin or follow-up tasks as needed Requirements: Fluent in English (spoken and written) Excellent communication and customer service skills Comfortable making and receiving calls Basic understanding of credit reports and credit repair (we can train) Reliable internet and quiet work environment Organized, responsive, and dependable Preferred (but not required): Experience with credit repair, financial services, or virtual assistant roles Familiar with tools like Slack, CRM platforms, and Google Workspace To Apply: Send a short video introduction explaining why you’re a good fit and any experience you have in customer service or credit repair.