Creative Operations Manager

Meet Yubico Yubico is a global leader in identity security and creator of the YubiKey, the original hardware-backed passkey. We are publicly traded on Nasdaq Stockholm; our global footprint includes headquarters in Stockholm, Sweden, Silicon Valley, California; and Singapore. Why Join Our Mission? At Yubico, we are guided by a belief that your work matters. We operate under a cultural philosophy of Speed with Integrity , pushing the boundaries of technology to secure the AI frontier—protecting both human and agentic AI interactions—and leading the transition to post-quantum cryptography. In everything we do, we live by our core values: - Battle Friction: We constantly look for new ways to simplify our products, our work, and the user experience. - Inspire Higher: We think big, champion the open internet, and strive to do the right thing even when it is difficult. - One Team: We are open, responsive, and collaborative, overcoming challenges and celebrating our successes together. Aligned with our commitment to open standards, we foster a thriving builder ecosystem through the Yubico Developer Program , offering free open-source repositories , libraries, and SDKs to help developers rapidly integrate strong hardware authentication into any application. Through close collaborations with technical partners like Google, Microsoft, and Amazon, as well as newer frontiers like OpenAI, we continue to shape a safer digital world while donating security keys to protect vulnerable communities, journalists, and humanitarian groups worldwide through our Secure it Forward program. The Role Yubico’s Design & Brand team is responsible for shaping how our mission, products, and security expertise show up across every customer touchpoint. As our work scales across global campaigns, events, web, product marketing, sales enablement, localization, and video, we need a strong operational partner to help the team move with clarity, focus, and predictability. We are looking for a Creative Operations Manager to serve as the operational backbone of the Design & Brand team. You know design and will own the systems, workflows, intake processes, project visibility, and stakeholder rhythms that allow creative work to move efficiently from request to delivery. This is not a passive project coordination role. The right person is a systems builder, strategic gatekeeper, and trusted cross-functional partner who isn’t afraid to step in and help if needed. You are a technical operational partner equipped with design skills to directly support a fast-moving creative team. You will help create the structure that protects creative focus, improves planning, reduces last-minute chaos, and ensures the team’s time is spent on the highest-impact work. You will partner closely with Design & Brand leadership, Marketing, Web, Product Marketing, Events, Sales, regional teams, vendors, and agency partners to ensure creative requests are well-scoped, appropriately prioritized, clearly communicated, and delivered on time. Tasks & Responsibilities: - Own creative intake and prioritization: Serve as the central owner of the creative request intake process, ensuring briefs are complete, actionable, and aligned to business priorities before work begins. You will guide stakeholders toward the right process, clarify ambiguous requests, identify missing information, and help prevent unnecessary churn before it reaches the Design & Brand team. - Build, optimize and design operational systems: Manage and improve the team’s project management ecosystem across tools such as Asana, Jira, or similar platforms. You will create and maintain workflows, routing rules, dashboards, reporting structures, automations, and cross-functional visibility systems that reduce manual effort and improve accountability. - Lead project planning and pipeline management: Maintain a clear view of active, upcoming, and at-risk work across the Design & Brand team. You will help translate