Corporate Account Manager
Join Our Team and Make a Difference!
Are you looking for an impactful role where you finish the workday knowing you helped someone? Whether you are part of our care coordination team or play a supporting role, the work our colleagues do every day enables us to collectively reach our mission of getting people the care they need when they need it. By staying committed to our core values of Think Big, Go Fast, Deliver Awe, Win Together and Care Deeply ,we can positively impact the lives of the injured workers we serve and get them back to the things that matter most in life.
Salary Range:
This compensation range considers a wide range of factors, including, but not limited to, skill set, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate is not adjusted for geographic differential associated with the location where the position may be filled. At One Call , it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case.
What We Provide in Return for Your Commitment to Our Mission
We offer a vast array of benefits to help support the whole you, including:
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Remote Work: We are a remote-first company, and almost all positions receive the flexibility of working from home.
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Generous Time Off: Besides 8 company holidays and 2 personal days every year, all colleagues receive a minimum of 18 days of paid time off.
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Comprehensive Benefits Package: Including medical, dental, vision, and pet insurance; 401(k) matching program; and company-paid life insurance and short and long-term disability coverage.
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Supportive Services: Just like our colleagues get injured workers the care they need when they need it, we want to do the same for our colleagues in their time of need. We offer a Colleague Assistance Program that provides free counseling and financial services, and our One Call Foundation, a non-profit arm of our company, provides colleagues financial assistance during times of unexpected hardships.
JOB SUMMARY:
The Account Manager is accountable for relationships, sells products and/or services to One Call clients to ensure satisfaction, alignment of One Call ’s corporate strategy, account retention, and revenue growth. Additionally, the Account Manager supports the Strategic Account Executive in on-going service delivery, customer satisfaction, and relationship development with One Call ’s Corporate and Regional Accounts.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Significant focus should be on client retention and developing/executing account plans to ensure continued revenue growth
- Demonstrates product knowledge including solutions, markets, and competitive intelligence
- Leverages client-facing data to reinforce One Call value proposition
- Leverages internal data to identify opportunities for improving service delivery and increased revenue
- Provides accurate and timely sales forecasts
- Develop relationships with desk-level buyers, pulling through revenue at the user level
- Ensures accurate content and certification of information in CRM software for assigned clients
- Within the client organizations, builds network of influencers and maintains knowledge of products and services utilized
- Identifies and mitigates at-risk business
- If working with federal government contract clients, employee is required to receive federal government clearance for handling sensitive information. Employees are also required to receive annual security awareness training.
EDUCATIONAL AND EXPERIENCE REQUIREMENTS:
- Bachelor’s degree or the equivalent combination of education, training, or work experience.
- A minimum of 3 years of sales or equivalent experience required; 5 years or more preferred.
ESSENTIAL KNOWLEDGE, SKILLS & ABILITIES:
- Good understanding of One Call products and services
- General knowledge of w