Compliance Support (EDI Analyst)
Job Description:
Responsible for the successful execution and reporting of all EDI and logistics transactions. This role acts as an essential go-between, working with but not limited to vendors, stores and purchasing team.
Primary Responsibilities
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Analyze, report and escalate as needed all electronic Data interchange systems to ensure compliance with applicable controls and standards.
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Delivering final compliance reports and documenting results to support all current compliance requirements.This role requires a strong understanding of EDI systems, compliance processes, and the ability to work closely with various teams within the organization to drive compliance and efficiency across all platforms and teams.
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Track and address issues that trigger financial chargebacks.
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Monitor and communicate with vendors to ensure compliance with our current guidelines and negotiated freight programs.
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Support and promote changes and enhancements to existing and new transaction mappings.
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Assist with training personnel in EDI support activities.
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Provide general customer service as necessary.
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Process (import / review / submit) POs as needed.
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Process (generate / analyze / communicate) EDI and logistics reports with vendors and internal shareholders to bring all to the expected Worldwide Golf Compliance established in the company guidelines.
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Maintaining documentation of compliance activities for vendors and stores.
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Logistics Support by routing BOL’s, reviewing freight invoices, researching, and suggesting LTL, and freight changes suitable to us.
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Help maintain ERP item information such as backorder dates, End of Life from daily inventory feeds.
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Collaborate with stores to resolve current issues.
Desired Qualifications:
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1+ year of EDI related / customer service experience either in a business or technical capacity is preferred. (We are also open to recent graduates with their Bachelor’s Degree who are looking to learn and grow!)
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Excellent organizational and multitasking capabilities with knowledge of customer service and phone etiquette principles and practices, with clear, concise, and accurate communication skills.
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Must be ethical, meticulous, organized, dependable and can work with people in various departments and levels within and outside the organization, while solving issues and quickly addressing concerns.
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Demonstrated ability to manage multiple priorities within the confines of a tightly defined deadline.
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Intermediate skill set in Microsoft Excel is required.
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Plus: Exposure to and familiarity working with SPS commerce is a plus, but not required
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Plus: Experience working with SAP is a plus, but not required
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Plus: Golf knowledge is a plus, but not required
Additional details
- Strong EDI background is required.
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Experience with SPS Commerce is preferred (training can be provided).
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Any experience with SAP is a plus.
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Experience working with XML feeds is preferred.
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SQL knowledge is a plus.
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Strong Excel skills are required.
Originally posted on Himalayas