Compliance Program Manager

Compliance Program Manager
Department / Seat Name: Compliance
Reports To (LMA): Keith Sipmann
Location: Remote (Role is open to only U.S.-based, U.S.-citizen-only)
Salary: $105,000-$145,000

Role Summary
The Compliance Program Manager owns the full lifecycle of compliance frameworks across the
organization, from regulatory monitoring and internal program readiness through to the
productization and launch of new service offerings. This role is the single accountable owner
for knowing what is changing in the regulatory and framework landscape, determining what the
organization must do about it internally, and converting qualifying frameworks into repeatable,
sellable, deliverable service lines.

This is a hybrid compliance and product role. Approximately half the seat is program
management: tracking framework requirements, owning internal compliance obligations,
maintaining authorization and accreditation readiness, and driving remediation to closure. The
other half is product management: business case development, scoping, methodology design,
pricing input, enablement, and launch coordination for new offerings.
The role is not a people management position but carries cross-functional accountability
across PMO, TAC, Sales, RFP, Marketing, and Finance.

Role Purpose
● To ensure the organization is never surprised by a compliance change, never out of
compliance with the frameworks and authorizations it operates under, and never late to
market with a new offering that the changing landscape creates demand for.

Core Responsibilities

● Compliance Program Ownership
● Own the organization-wide compliance framework calendar, tracking rule changes,
standard revisions, program updates, and authorization requirements across all
frameworks the company operates under or delivers against
● Maintain a current obligations register mapping each external requirement to an internal
owner, control, artifact, and evidence location
● Drive internal readiness for new and renewing authorizations, accreditations, and
program approvals, including document production, gap closure, and submission
coordination
● Coordinate internal audits, surveillance activities, and external assessment cycles,
including scheduling, evidence collection, corrective action tracking, and closure
verification
● Track and drive corrective actions, nonconformities, and findings to documented
closure with defined owners and due dates
● Monitor regulatory and standards bodies for changes affecting the organization's
authorizations, delivery methodologies, or service eligibility, and issue timely impact
analyses to leadership
● Maintain the compliance obligations documentation set, ensuring version control,
currency, and traceability
● Serve as the internal subject matter expert on framework requirements, providing
authoritative interpretation to delivery, sales, and leadership teams
● Escalate impartiality, independence, conflict of interest, and eligibility questions to the
appropriate authority rather than resolving them unilaterally

Productization and Offering Ownership
● Evaluate emerging and revised frameworks for market opportunity, producing a written
business case covering demand signal, competitive landscape, required capability,
margin profile, and go/no-go recommendation
● Own the end-to-end productization of approved offerings, including scope definition,
deliverable set, methodology, work breakdown structure, level of effort model, and
quality gates
● Partner with Finance and Sales leadership to develop pricing, rate card entries, and
margin targets for new offerings
● Build and maintain the delivery artifact set for each offering, document templates,
evidence requirements, and reporting formats
● Partner with TAC and delivery leadership to define staffing requirements, required
credentials, and technical readiness for each new offering
● Develop and deliver enablement materials for Sales, RFP, and delivery teams, including
positioning, qualification criteria, and